Work Location Type: Onsite
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.
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With the implementation of the Manhattan warehouse management system (WMS), the FlowCo is a new position that assists the warehouse Leadership team in directing the flow of outbound orders throughout the facility. The FlowCo is accountable for meeting the daily outbound performance goals by effectively managing the outbound waving activities and direction for order picking, pulling, and packing assignments.
Job Responsibilities (You Will):
The duties and responsibilities of this position include but are not limited to:
- The role lives and demonstrates the Grainger Principles: Starting with the Customer, Embrace Curiosity, Act with Intent, Compete with Urgency, Win as One Team, Invest in our Success and Do the Right Thing.
- Utilize the WMS analytical tools like reports and dashboards to support key decisions that to ensure the direction of waving activities and flow of outbound orders achieve the daily performance goals with a high degree of safety and quality.
- Assist warehouse Leadership team in planning daily activities of department including: workload, scheduling, and job assignments to achieve optimal work flow productivity.
- Re-assign work to workgroups or to individuals that maximize efficiency and productivity to ensure timely completion and flow of the picking and pulling/packing processes meet daily performance goals.
- Through follow up and reassignment of Team Members, ensures daily work schedules and deadlines are met and report significant deviations from the plan to warehouse Leadership team.
- Work with warehouse Leadership to communicate process for root cause resolution caused by performance issues and errors.
- Foster a safe work environment of respect, consideration, open honest interaction, fun, and full participation in team meetings and activities with a winning attitude.
- Provides assistance to warehouse Team Members, by clarifying questions pertaining to job assignments and resolving loss prevention, pick or pack issues.
- Effectively manage continuous flow from picking to packing while monitoring all conveyor lines for jams.
- Actively participate in completing tasks within the department to ensure daily performance goals are met.
- Periodically investigate and resolve issues or track the status of an order that requires attention during the picking, pulling/packing or shipping process.
- Maintain cleanliness standards of warehouse and own work area.
- Comply with safety policies, procedures of Occupational Health & Safety Act, Transportation of Dangerous Goods Act, and Workplace Hazardous Materials Information System (WHMIS) in the storage, handling and movement of product.
- Performs necessary housekeeping duties in order to maintain a clean, safe, organized work environment.
- Follow safety policies, procedures of Occupational Health & Safety Act, Transportation of Dangerous Goods Act, and WHMIS in the storage, handling and movement of product.
- Actively participates in process improvements and continuous improvement initiatives.
Education/Experience (You Have):
- High School Diploma or equivalent work experience. Some college coursework up to and/or including college degree preferred.
- Proven leadership experience required with a demonstrated ability to work with people and the capacity to lead and earn respect of others.
- Ability to recall, retrieve and communicate detailed information clearly, accurately and concisely in a fast paced, high tension environment.
- Ability to organize and manage multiple priorities; continuously seeking ways to improve the department and team's performance.
- Strong proficiency in the English language - both written and verbal. With the ability to communicate ideas, concerns, or tasks in a way that demonstrates respect for the individual.
- Demonstrated ability to work with minimal supervision and to take appropriate action to resolve problems.
- Demonstrated technical proficiency with: the internet, MS Word, Excel, PowerPoint, Outlook.
- Experience working with warehouse related systems and tools such as: warehouse management system (WMS), radio frequency (RF) scanning tools, shipping systems (ConnectShip/UPS), or systems that generate ship labels and track couriers would be an asset.
- Strong mathematical aptitude.
- Ability to work in a position requiring:
- Occasional standing and walking
- Occasional lifting up to 50 lbs.
- Squatting, bending, stooping, grasping, pushing, pulling and lifting of product from floor to shoulder heights.
- Wearing and operating wrist-worn or hand-held computerized scanning equipment
- Working in a position requiring work at elevated heights.
- Able to tolerate an environment with exposure to heat, cold, noise, dust, and work around moving equipment.
- Demonstrated ability to operate independently without close supervision and must be self-directed.
- Experience working with warehouse related systems and tools such as: warehouse management system (WMS), radio frequency (RF) scanning tools, would be an asset.
- Previous experience using powered industrial equipment (cherry picker, pallet jacks, carts, walkie, tugger, swing reach and other equipment as needed) required.
- Ability to safely meet performance expectations for quality, teamwork, productivity and housekeeping.
- Must have a positive, winning attitude that contributes to a constructive teamwork environment.
- Experience in "wowing" the customer (internal/external) and commitment to achieving results.
Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):
- Medical, dental, vision and prescription drug coverage
- Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
- Life insurance coverage, including spousal and dependent life insurance.
- Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
- Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
- Educational & Professional Membership Fee Assistance program
- Employee discounts, team member perks and more!
DEI Statement
We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.
Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.
Grainger is an Equal Opportunity Workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Accommodations are available on request.