Customer Strategy & Marketing Intern

For additional information and details regarding Grainger's benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

JOB SUMMARY

The Customer Strategy & Marketing Internship Program provides hands-on experience in data analysis, customer feedback review, and cross-functional collaboration to improve customer experience and support strategic initiatives. This role involves working with managers and stakeholders to drive improvements and deliver impactful insights across the organization.

JOB FUNCTIONS

Key Responsibilities

•

Provide support to Managers within the internship with activities such as data analysis and report building

•

Review internal & external customer feedback and implement changes for improving customer experience

•

Communicate internally & externally status of work or projects to partners and stakeholders are varying levels of the organization

•

Work with peers and various business partners supporting overall team initiatives

•

Participate in improvement opportunities and provide constructive feedback

JOB DESCRIPTION DISCLAIMER

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

QUALIFICATIONS

Education

Education Level

Education Details

Bachelor's Degree or equivalent experience

or currently enrolled in college or university

Work Experience

Experience

Experience Details

1+ years

or equivalent experience

Knowledge, Skills and Abilities

KSAs

Experience in collecting and analyzing data

Experience presenting insights and providing recommendations to leadership

Experience working collaboratively in a matrixed environment

Experience setting priorities and completing assignments on time

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

Client-provided location(s): Lake Forest, IL

Job ID: Grainger-322211-en_US

Employment Type: INTERN

Posted: 2025-08-16T23:30:01