Minimum qualifications:
- Bachelor's degree in English, Journalism, Communication, Literature, Business, Marketing, related field, or equivalent practical experience.
- Typically 2 years of experience in writing, editorial, marketing, UX writing, or related, as well as leading content strategy projects.
- Experience with UX-focused product writing and shaping content for multi-disciplinary projects.
- Portfolio highlighting UX-focused writing samples and style guidelines.
- Candidates will typically have 3 years of experience interacting with executive leadership.
- Typically 2 years of experience in writing, editorial, marketing, or UX writing in an agency setting.
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About the job
As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.
In this role, you will design intuitive, delightful product experiences that help users accomplish their goals. You will define product goals and narratives across multiple platforms and touch points. You will drive guidelines and best practices, manage complex, cross-functional projects, and work with leadership to set goals and implement roadmaps. You will provide direction and mentorship to writers and support to peers.
User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users' needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products' unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google's philosophy: "Focus on the user and all else will follow."
Responsibilities
- Use writing and content design skills to create UI text that facilitates user navigation, as well on-boarding, promotions, error messages, instructional materials, and other components of the user experience.
- Drive goals for product language and content across a product or subject-matter domain, and ensure cohesive product narratives.
- Manage projects from needs assessment to implementation. Identify opportunities, establish priorities, secure resources, and manage stakeholders.
- Collaborate with designers, researchers, legal, marketing, product managers, and engineers. Influence and adapt to stakeholders and their feedback.
- Provide leadership, direction, and mentorship to UX writers and educate cross-functional partners on the role of UX writing and content strategy throughout the product development process.