Minimum qualifications:
- Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
- 4 years of experience in an applied research setting, or similar.
- Experience conducting semi-structured interviews, contextual field visits, or usability studies either live or remote.
- Experience collaborating with Engineers, Content Strategists, and Product Managers throughout the UX process.
- Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
- 3 years of experience working with senior leadership.
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About the job
At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.
Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google's businesses.
As a User Experience Researcher (UXR), you'll help your team of UXers, product managers, and engineers understand user needs. You'll work with stakeholders across functions and levels and have impact at all stages of product development. You'll play a critical role in creating useful, usable, and delightful products. You'll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.
The UXR community at Google is unique and will help you do your best work. You'll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.
Responsibilities
- Influence stakeholders across organizations to gain support for research-based, user-centric solutions.
- Own project priorities in alignment with product goals, and oversee allocation of resources within the project.
- Drive ideas to improve products and services through research-driven insights and recommendations.
- Lead teams to define and evaluate product, service, and ecosystem impact.
- Own strategy discussions through research by analyzing, consolidating, or synthesizing what is known about the user, product, service, or business needs.