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Google

Trust and Safety Investigations Analyst

Atlanta, GA

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in Trust and Safety, intelligence, security analysis, threat or risk management, geopolitical forecasting, or a related field.
Preferred qualifications:
  • Master's degree or equivalent practical experience.
  • Experience in internet technology, online search, online platforms, online advertising, online publishing, policy enforcement, user trust, risk, fraud investigation, or product abuse.
  • Experience working in cross-functional teams, with stakeholders and executives.
  • Experience in data analysis and working with datasets, SQL, or Large Language Models (LLMs).

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  • Experience in process/project management with excellent prioritization skills.
  • Excellent problem-solving skills, with the ability to process ambiguous information to drive business strategies and decisions.

  • About the job

    Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what's right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

    The Trust and Safety Investigations team hunts for threats and potential risks to Google's users across its products. The team then works with different product teams to fix the problems and keep users safe. Their investigations provide information to help Google make informed decisions to manage issues.

    At Google we work hard to earn our users' trust every day. Trust & Safety is Google's team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google's products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

    The US base salary range for this full-time position is $108,000-$158,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

    Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

    Responsibilities

    • Support the Intel cycle across a variety of Google products and produce informative analytics and investigations.
    • Ensure investigative outputs meet the needs of a cross-functional and cross-product audience.
    • Partner with cross-functional teams to identify and deploy data sources, systems, and tools that can support the investigations workflow. Provide regular case studies to inform emerging risks to executives and other teams.
    • Analyze geopolitical developments, social issues, and other online-related events to identify emerging trends and predict new forms of abuse.
    • Work with sensitive content or situations and graphic, controversial, or upsetting topics or content.

    Client-provided location(s): Atlanta, GA, USA; Washington, DC, USA; Austin, TX, USA
    Job ID: Google-138895523982516934
    Employment Type: Other

    Perks and Benefits

    • Health and Wellness

      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Short-Term Disability
      • Long-Term Disability
      • FSA
      • HSA
      • Fitness Subsidies
      • On-Site Gym
      • Mental Health Benefits
    • Parental Benefits

      • Birth Parent or Maternity Leave
      • Non-Birth Parent or Paternity Leave
      • Fertility Benefits
      • Adoption Assistance Program
      • Family Support Resources
      • Adoption Leave
    • Work Flexibility

      • Hybrid Work Opportunities
    • Office Life and Perks

      • Commuter Benefits Program
      • Casual Dress
      • Pet-friendly Office
      • Snacks
      • Some Meals Provided
      • On-Site Cafeteria
    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Leave of Absence
      • Volunteer Time Off
    • Financial and Retirement

      • 401(K) With Company Matching
      • Company Equity
      • Performance Bonus
      • Financial Counseling
    • Professional Development

      • Tuition Reimbursement
      • Internship Program
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)

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