Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience creating content for technical audiences (e.g., developer documentation, computer science course material, or IT administration playbooks).
- 6 years of experience in researching and writing documentation for engineers/developers, administrators, and business users.
- Experience writing across a spectrum of content types including conceptual, task or user-journey oriented, troubleshooting, and reference.
- Programming experience and proficiency in a UNIX environment.
- Ability to manage priorities and adapt to changing requirements and timelines.
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About the job
Technical writers plan, create, and maintain educational content as an integral part of the engineering or user experience. The content is often in the form of documentation, but may also be UI text, sample code, videos, or other educational material. Regardless of the content medium, technical writers are distinguished by their abilities to explain complex topics in a way that's useful to their audience.
At Business Application Platform (BAP) in Google Cloud, our mission is to empower application innovation in every business. BAP includes Apigee, Google's market-leading API management platform, Application Integration, an iPaaS to automate business processes, and AppSheet Google's no-code platform for building apps to automate and boost productivity.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Develop empathy for our customers and immerse yourself in their workflows, needs, and challenges. Create content that integrates well with existing processes.
- Craft content by translating user needs into written documentation, but also through alternative content forms such as video, interactive tutorials, and community interactions.
- Own your product area. Drive valuable collaborations with cross-functional teams within BAP and Google Cloud, and build relationships to achieve shared goals.