Minimum qualifications:
- Bachelor's degree in a technical field, or equivalent practical experience.
- Candidates will typically have 5 years of experience in program management.
- Experience working with optical networking technologies.
- Experience working with stakeholders across multi-dimensional programs.
- Candidates will typically have 5 years of experience managing cross-functional and/or cross-team projects.
- Experience in network automation software development, with basic coding / scripting skills (e.g. Python, Go).
- Experience with significant optical network planing and design or field operations in network data centers or colocation facilities.
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About the job
A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.
Our goal is to build a Google that looks like the world around us - and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.
Google Networking Operations provides global infrastructure support to external network operators and infrastructure partners where Google's network meets the operator's or partner's network. Our goals are maintaining operational health and optimizing capacity in the most efficient, scalable, manner. In doing so, we balance improving the experience for end-users with the aims and business goals of our internal stakeholders.
In this role, you will work closely with network repair engineers, collect the pain points from repair operations, make requirements collections and work on better automation solutions. You will also work with software engineers to make solid delivery plans to enable Google can repair our network faster and more efficiently.
Responsibilities
- Coordinate between various cross-functional teams, set clear expectations about responsibilities, communicate with stakeholders and measure success.
- Identify problems and drive cross-functional solutions across our wider operations organization, increasing operational efficiency year/year.
- Collaborate with a wide variety of internal teams to represent and advocate operational needs, and well as successfully implement plans.
- Manage Network repair team OKR planning and project tracking, drive and lead optical and IP NPI projects and network operational automation project.