Minimum qualifications:
- Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience
- 5 years of experience in an applied research setting, or similar.
- Experience in programming computational and statistical algorithms for large data sets.
- Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
- Ability to manage multiple projects concurrently, and adapt to changing schedules and priorities.
- Excellent command of user research questions and technical tools to analyze data and measure products' user experience and interaction.
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About the job
At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." Quantitative User Experience Researchers make this possible.
Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, needs, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google's businesses.
As a Quantitative User Experience Researcher (Quant UXR), you'll help inform your team of UXers, product managers, and engineers about user needs. You'll play a critical role in creating useful, usable, and delightful products. You'll work with stakeholders across functions and levels and have impact at all stages of product development.
You will investigate user behavior and user needs using empirical research methods such as logs analysis, survey research, path modeling, and regression analysis. Quant UXRs vary in background and use skills from computer science, quantitative social science, econometrics, data science, survey research, psychology, human-computer interaction, and other fields. You'll combine skills in behavioral research design, statistical methods, and general programming to improve user experience.
The Quantitative UXR community at Google will help you do your best work. You'll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.
Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We're made up of multiple teams, building Google's Advertising products including search, display, shopping, travel and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale.
Responsibilities
- Drive quantitative research for Google Ads Support team.
- Collaborate with Data Scientists, UX Designers, Product Managers, Engineers, and User Experience Researcher (UXR) partners to deliver impactful research.
- Develop code to retrieve, clean, and analyze large-scale data sets and conduct statistical modeling and analysis to describe user and customer behaviors, using various slicing mechanisms.
- Write, program, and analyze high-quality, international surveys leveraging internal survey tools and external vendors for execution.
- Define processes and procedures for scaling quantitative UXR in a diverse area.