Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- Experience in maintenance of server and storage systems.
- Experience working with and troubleshooting hardware and network-related issues using Linux based tools.
- Experience working within a data center or network operation center environment.
- Knowledge of networking, including topology and protocol.
- Understanding of operating systems (e.g., Linux), server hardware and network administration concepts and tools.
- Ability to work with limited guidance, as a member or as a lead role in a team setting.
- Ability to communicate in English and Japanese fluently to liaise with local vendors and clients.
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About the job
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Responsibilities
- Contribute to efforts/projects in the deployment, maintenance, and support of current and new data center infrastructure.
- Participate in complex troubleshooting and resolve critical technical issues. Configure and troubleshoot Linux OS-related issues.
- Test and troubleshoot new server, storage and network hardware components and designs.
- Install and maintain switches, routers, and other large-scale networking gear.
- Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) managed in accordance with Google security standards.