Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- Candidates will typically have 4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.
- Typically 2 years of experience in a policy-related role, focused on online content moderation or ancillary policy enforcement frameworks.
- Experience in policy guideline scripting, incubation and advanced testing.
- Experience in content or business generation policy, anti-abuse operations and or abuse fighting at scale in the online space.
- Knowledge of the technology sector and the key policy issues affecting the internet such as advertising, free expression, and online safety.
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About the job
The Google Policy team's mission is to promote a positive experience for users, advertisers, partners and Googlers. You help work toward this goal by developing and implementing fair and consistent policies and by protecting the online safety of our users. We balance freedom of expression, access to information, brand impact and user experience to transform Google's principles into fair and consistent guidelines for our users' content and behavior on our products. The policy team is responsible for developing and launching new policies, serving as the policy expert on cross-functional teams on policy implementation and consultation. You collaborate with a wide-range of stakeholders, from engineers to sales managers to attorneys, working with them to reach consensus on policy issues. You develop content policies, support training and escalations for the policies after product launch and build expertise in areas like Internet hate speech and online cyberbullying. You have strong leadership, communication, project management and interpersonal skills.
Trust & Safety's Creator Experience Team works to help Creators make it on YouTube by providing a consistent and clear policy experience, protecting ad revenue by enforcing our guidelines on brand unsafe content at scale, and aligning with regulatory and industry standards through proactive engagement. We work on practical elements of Creator behavior such as making appeals easier, more detailed and faster as well as ensuring policy launches are more seamless - and above all easier to access and understand.
At Google we work hard to earn our users' trust every day. Trust & Safety is Google's team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google's products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Responsibilities
- Enforce policy decisions for YouTube's advertiser friendly guidelines.
- Implement policy principles into actionable enforcement guidelines for our video rater pool.
- Review controversial and sometimes offensive video content to determine whether or not they are brand safe.
- Manage escalations with a fast turn-around time to define and deliver the best action plan.
- Research and stay up to date on key trends and suspicious patterns in the policy area.