Minimum qualifications:
- Bachelor's degree in Mathematics, Physics, Statistics, Computer Science, Engineering, Economics, Operations Research, Bioinformatics, Computational Biology, a similar quantitative field, or equivalent practical experience.
- 2 years of experience in management consulting, investment banking, business intelligence, data science, or corporate strategy.
- Experience with data analysis, modeling, SQL, and presentations.
- 4 years of experience in an analytical role.
- Experience in project management and process optimization with data analytics.
- Experience in the extracting, sampling, and visualization of large data sets.
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About the job
Fast-paced, dynamic, and proactive, YouTube's Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.
Responsibilities
- Develop, build, and measure performance on operational metrics (e.g., productivity, service level agreement, quality, cost, efficiency, timeliness) and generate insights to improve the efficiency of operations.
- Understand user impact of policies and conduct detailed analyses that result in actionable insights to enhance user experience.
- Support Trust and Safety objectives, operational effectiveness, and incident response.
- Collaborate with Operations, Engineering, Legal, and Product Management teams to craft convincing narratives to key policy makers, executives, and governments based on methodical and data-driven approach.
- Partner with data science and strategy teams to prioritize and execute quantitative analyses and advanced modeling.