Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 3 years of experience in sales, marketing, or business analytics at an agency, technology, or media company.
- 1 year of experience in managing enterprise clients, agencies, or customers.
- Ability to communicate in English and Cantonese fluently to interact in Cantonese with local stakeholders.
- Experience directly driving sales and business growth and building relationships with senior/C-level stakeholders.
- Experience in cross-collaborative stakeholder management, with the ability to work well with a team.
- Experience in digital marketing or e-commerce.
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About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
The Mid-Market Sales team is a critical growth engine for clients in GCS designed to grow medium- and large-sized fast growing businesses in Hong Kong. Through long-term relationship development, we're dedicated to understanding client business goals by providing advertising solutions to drive business success.
In this role, you will improve campaign performance, drive thoughtful Google product adoption, and build short- and medium-term strategies to meet business and marketing goals. You will design transformative media strategies for growth based on customer goals, and provide Google-caliber solution selling, partnership management, and analysis to deliver successful business outcomes. You will uncover the business needs of Google's key clients and achieve their goals while driving business through our industry leading advertising solutions.
When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
Responsibilities
- Develop customer's business via directly driving scaled product adoption and growth.
- Work towards strategic goals while prioritizing and delivering outstanding customer experience to Google's agencies and advertisers.
- Implement creative ways to improve our agency and customer relationships and share performance enhancing suggestions.
- Carry business growth and productivity targets and drive in quarter growth and product adoptions.
- Provide strategic advice and help our advertisers get the best ROI on their advertising investment by working closely in a consultative role with Senior Account Strategist.