YOUR IMPACT
Are you looking to apply your strong customer service skills and strengthen relationships with senior business leaders in an impactful way? The Private Lending Services team is looking for a professional who can collaborate with regional lending managers, private lending underwriters, global client financing, credit, legal and other operations teams to perform critical control functions in a rapidly growing business while delivering an excellent client experience.
OUR IMPACT
Operations is integrated within our businesses and delivers banking, sales and trading, and asset management capabilities to all our clients. We work to protect the accuracy and efficiency at every step of the trade. For example, if a company wants to buy a block of stock, Operations first ensures that the stock and payment are ready to be traded. Next, we make sure that the trade is settled properly and on time. And finally, Operations confirms that each trade is reported accurately to the buyer, the seller, the firm and the regulators. Along the way, Operations looks for anything that could expose our clients or the firm to financial loss, penalty or other risks. Operations does this for every transaction all around the world. Operations also aids in the design of the technology, the information flows and the processes that make it all work. We constantly monitor these systems and reengineer them to keep everything running as efficiently as possible.
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HOW YOU WILL FULFILL YOUR POTENTIAL
- Collaborate with cross-divisional partners, including engineering and business personnel on matters related to bank loan origination and servicing
- Establish and drive transformational strategy to uplift service standards, improve workflows & manage reporting to measure and monitor risk and provide a differentiated service experience
- Engage and collaborate with the Private Lending leadership to ensure appropriate team oversight on high risk functions, strategic initiatives, and daily volumes
- Provide accurate and timely secondary reviews and approvals of customer due diligence (KYC) reviews
- Manage process improvement and functional ownership of KYC within the Private Lending domain
- Provide accurate and timely secondary reviews and approvals of loan fundings
- Prepare to gain a comprehensive understanding of the private lending organization by interacting with Regional Lending Managers, Private Lending Underwriters, Credit, Legal, Global Client Financing, and other operations teams in the Americas, EMEA and Asia
- Partner with PWM PWAs and WMPS to assist clients in the application, origination and ongoing servicing of loans within the portfolio
- Showcase strong control and risk management strategies to ensure compliance with GS Bank USA (the most regulated entity at GS) while still providing excellent client service to PWM and Institutional clients
- Develop strategies and opportunities for process efficiencies to reduce manual tasks while increasing control in a rapidly growing business
SKILLS AND EXPERIENCE WE ARE LOOKING FOR
BASIC QUALIFICATIONS
- Bachelor's degree
- 3 years of professional experience
- Proven client service skills, teamwork and a sense of urgency to fulfill time sensitive and highly confidential tasks
- Ability to manage a functional line and process
- Ability to develop and nurture relationships with senior business leaders within cross divisional a team
- Self-motivated and proactive team player who takes ownership and accountability for projects, has strong organizational skills as well as the ability to effectively manage competing priorities
- Flexible and able to work well under pressure in a team environment