Technical Systems Administrator III - AML Compliance

JOB DESCRIPTION

Why GMF Technology?

Innovation isn't just a talking point at GM Financial, it's how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We're committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.

Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.

Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Arlington (AOC1), TX office.

• Act as technical system owner for enterprise AML and sanctions platforms, including LexisNexis Bridger Insight XG, Panviva, and supporting compliance technologies

• Provide Tier 2 / Tier 3 support for production issues, including system availability, data processing failures, performance degradation, and batch or interface errors

• Manage and support application servers, environments, and scheduled processing, working closely with infrastructure and database teams

• Lead application upgrades, patching, and platform lifecycle management, including vendor coordination, pre prod validation, and post deployment stabilization

• Install, configure, and maintain AML platforms, including:

• Support interfaces, integrations, and data pipelines between AML platforms and upstream/downstream systems (e.g., customer, vendor, transaction feeds)

• Perform root cause analysis for incidents and recurring defects; implement corrective and preventive technical solutions

• Develop and maintain technical documentation, runbooks, support procedures, and operational standards

• Ensure platforms meet availability, performance, security, and audit requirements

• Provide technical expertise to support AML, OFAC, BSA, and sanctions compliance programs

• Support compliance teams by ensuring systems operate correctly, data is processed accurately, and controls are enforceable through technology

• Assist with regulatory exams, audits, and internal risk testing by providing system evidence, data lineage, and configuration documentation

• Identify system or control gaps that have technology‑based solutions, and partner with stakeholders on remediation

• This role does not perform front‑line case investigations or analyst screening work as a primary function

• Translate compliance and regulatory requirements into technical configuration and system design, not manual analysis

• Develop or support SQL based queries, reports, extracts, and utilities for:

• Provide back‑end integration support, including REST API configuration, testing, and troubleshooting, working with JSON‑based payloads, and leveraging Swagger/OpenAPI, Postman, and Karate to validate endpoints, automate test scenarios, and diagnose integration defects

• Tune system performance and screening configurations to optimize throughput and reduce false positives, while maintaining regulatory integrity

• Coordinate system testing, UAT support, and production deployments for configuration changes and enhancements

• Support data investigations related to system behavior, screening logic, and integration issues

• Serve as a technical mentor and escalation point for analysts and support staff working with compliance platforms

• Coordinate work across compliance, IT infrastructure, database, security, and vendor teams

• Drive standardization, automation, and operational maturity across AML technology support

• Proactively identify opportunities to improve system resilience, performance, monitoring, and supportability

• Effectively communicate technical risks, issues, and recommendations to both technical and non-technical stakeholders

• AML & Compliance Platforms: LexisNexis Bridger Insight, sanctions and watchlist screening tools

• Enterprise Systems: Knowledge management and compliance systems (e.g., Panviva, LexisNexis, Moody's, Dow Jones, World Check or similar)

• Technical Skills: SQL, JSON, data analysis, screening logic optimization, and quality assurance

• Compliance Expertise: AML, OFAC, BSA, regulatory controls, and risk management

• Leadership & Communication: Effectively communicate technical risks, issues, and recommendations to both technical and non‑technical stakeholders; Serve as a technical mentor and escalation point for analysts and support staff working with compliance platforms

• Continuous Improvement: Process optimization and control enhancement

• Background in financial services, banking, or other regulated industries

• Strong problem‑solving, analytical, and troubleshooting skills

• Demonstrated ability to communicate complex technical topics clearly

• Experience working with vendors on escalations and defect resolution

• Fluency in English; additional language skills (e.g., Portuguese, Spanish) are a plus

• 5+ years of direct experience as technical owner or administrator of LexisNexis Bridger Insight XG or similar sanctions and AML screening platform required

• Experience supporting 24x7 or batch driven production systems

• High School Diploma or equivalent required

• Bachelor's Degree in Information Systems, Computer Science, Engineering, or equivalent experience upgrading, configuring, and supporting enterprise compliance or AML/KYC platforms strongly preferred