Instructional Designer

JOB DESCRIPTION

Why GM Financial

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. At GM Financial, our team members define and shape our culture- an environment that welcomes new ideas, fosters integrity and creates a sense of community and belonging. Here we do more than work- we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters

About the role:

• Create and maintain content for learning projects.
• Design, develop, and deploy technology-based training including e-learning, instructor-led training, virtual learning, and blended solutions.
• Consult with subject matter experts and business stakeholders to translate information into learner-centered, engaging solutions and advise on appropriate learning strategies.
• Analyze business and performance needs to recommend learning solutions which support organizational goals
• Stay current on all instructional design theory and strategies.
• Use all industry standard tools for developing technology-based training courseware.
• Attend continuing education courses as directed by the supervisor to stay current on training technologies and methods.
• Establish and meet time-bound deliverables.
• Evaluate learning solutions using feedback, assessments, and performance data to continuously improve learning effectiveness.

RESPONSIBILITIES

The ideal candidate:

• Working knowledge of the financial industry and the ability to understand GM Financial's core business functions.
• Experience with instructional design models (e.g. ADDIE) to design, develop, implement, and evaluate learning solutions, including measurement of learning effectiveness and performance impact.
• Excellent verbal and written communication skills.
• Proficiency in learning development software, including Adobe Captivate. Articulate 360, Vyond, Adobe Creative Cloud, Canva.

QUALIFICATIONS

Experience

• 0-2 years of experience developing online and paper-based training courseware and documentation
• 0-2 years of experience in planning, managing, developing, and delivering learning projects
• 0-2 years educational, corporate training, or professional services environment, creating strategies and developing management, leadership, and executive level training solutions.
• Experience creating impactful visual designs, including infographics, logos, newsletters, etc.
• Bachelor's Degree in Education, Instructional Design, or a related field, or equivalent work experience Preferred

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.

Compensation: Competitive pay and bonus eligibility

Work Life Balance: Flexible hybrid work environment, 2-days a week in office

Client-provided location(s): Fort Worth, TX

Job ID: GM_Financial-1734

Employment Type: FULL_TIME

Posted: 2026-02-13T19:22:10