Graphic and Video Support Specialist I

JOB DESCRIPTION

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture - an environment that welcomes new ideas, fosters integrity and creates a sense of community and belonging. Here we do more than work - we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters

RESPONSIBILITIES

The Graphic and Video Support Specialist I is responsible for creating graphic and video content primarily used to communicate to GM Financial's internal audience. This team member partners with Corporate Communications and stakeholders to develop engaging, effective graphics and videos aligned with strategic objectives. The role includes managing projects to ensure efficient workflows and delivery of high-quality assets.

• Manage multiple deadline-driven Corporate Communications projects from concept to asset delivery
• Partner with team members and stakeholders to understand message goals and brainstorm creative ideas for multi-channel solutions
• Manage project request log and production calendar for efficient workflow
• Maintain organized project files for design team access
• Create unique, engaging, and high-quality assets that strengthen messaging and brand
• Continuously improve processes and creative messaging to support team goals
• Demonstrate teamwork and promote an ego-free, creative culture

• Knowledge of graphic design and/or animated media
• Knowledge of digital communication and media
• Understanding of corporate branding and working within brand guidelines
• Basic understanding of video production best practices
• Knowledge of industry trends and ability to incorporate them into work
• Proficiency with Adobe Creative Suite (Illustrator, Photoshop, Premiere Pro, After Effects)
• Strong written and verbal communication skills
• Proven design and project management skills
• Ability to take ideas from concept to execution
• Understanding of internal communications importance
• Strong interpersonal skills for stakeholder collaboration
• Ability to meet multiple deadlines in a fast-paced environment
• Exceptional organizational skills
• Comfortable with Microsoft Office
• Working knowledge of HTML a plus
• Digital photography experience a plus
• Ability to work independently and as part of a virtual team
• Embrace company practices and demonstrate understanding of GMF culture

• Bachelor's Degree in related field or equivalent experience required
• 1-3 years experience in graphic design, communications, or related field