Corporate Executive Assistant

JOB DESCRIPTION

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture - an environment that welcomes new ideas, fosters integrity and creates a sense of community and belonging. Here we do more than work - we thrive.

• Prepare and distribute internal and external correspondence ensuring confidentiality of information; including dictation, meeting minutes, memos, reports, and other professional communication.
• Screen and route telephone calls while accurately recording and routing messages on a timely basis.
• Review and distribute incoming mail as well as collect and route all outgoing mail.
• Schedule and coordinate appointments, meetings, conferences, and conference calls.
• Maintain and update digital calendars and task lists for management assuring that complete information is available for all matters; support resolving calendar conflicts.
• Establish and maintain hard copy and/or digital filing systems for departmental data, documents, and other materials.
• Prepare and distribute professional quality documents, reports, or presentations.

• Thorough understanding of corporate administrative and general office administration procedures
• Customer service strategies and techniques; including processing customer complaints and alerting proper internal teams for correct action
• Working knowledge of Microsoft Office products, Word, Excel, Outlook, Power Point, and Teams
• Must have proficiency in a full range of office responsibilities and procedures
• Ability to make independent decisions, solve problems, and exercise discretion relating to the performance of day-to-day duties
• Excellent organizational skills with ability to multi-task and meet tight deadlines
• Ability to work independently with limited supervision
• Advanced grammar, spelling, and proofreading skills
• Excellent oral and written communication skills
• Excellent organizational skills
• Handling confidential matters and information
• Operating basic office equipment (e.g., computer, copier, phone, etc.)
• Using basic software applications (e.g., Outlook, Word, Excel, Teams, Concur, Oracle)

• Performing complex administrative duties for executive level leadership
• Interacting with and supporting senior and executive levels of leadership
• Proven experience managing and prioritizing access to senior and executive levels of leadership
• Demonstrated ability to work independently and accurately with attaining a high level of accountability