Business Intelligence Systems Analyst II

JOB DESCRIPTION

Why GMF Technology?

GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization - we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history. We are data junkies and trust in data and insights to advance our business objectives. We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world. We are building global platforms, in LATAM, Europe, China, U.S. and Canada - and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers and business.

• Administer and maintain BI applications across development, test, production, and disaster recovery environments.
• Ensure system stability, performance, and timely resolution of production issues-including on-call support.
• Manage BI system upgrades, implementations, licensing, and security in collaboration with internal and external teams.
• Create and maintain documentation for project plans, requirements, testing, and change requests.
• Provide regular updates and metrics to the BI Solutions Manager on project progress and system health.
• Communicate production issue status clearly to business users and BI team members.
• Serve as a backup administrator and coordinate with team members to ensure consistent support.
• Deliver training and technical guidance to super-users and content developers.
• Define and document best practices, standards, and processes for BI tool usage and administration.
• Research and recommend system improvements and new functionality to enhance BI capabilities.

• Bachelor's Degree in related field preferred or equivalent work experience required
• 2-4 years experience designing, developing, and administering Business Intelligence applications including maintenance and support activities, performance monitoring, tuning, upgrading versions, software configuration, business continuity and disaster recovery planning and general IT processes such as Change Management, Configuration Management, Problem Resolution, and Incident Tracking required
• 2-4 years of experience with report development, data models and administration processes in an enterprise BI reporting tool required
• 2-4 years of experience with database software (Oracle, SQL Server, Informatica, etc.) as well as relational and OLAP database designs required
• Experience with report development, data modeling, and administration processes in Power BI preferred
• Experience with Power BI administration performing system monitoring, log analysis, performance analysis, performance tuning and capacity planning
• Experience with data bricks preferred
• Bilingual with proficiency in Spanish and Portuguese preferred.