AVP State Product Management - General Motors Insurance

JOB DESCRIPTION

Why General Motors Insurance?

Working at General Motors Insurance is a chance to help reinvent what insurance feels like for GM drivers - standing at the intersection of the larger GM enterprise and a growth business focused on safeguarding the GM consumer and their vehicles. Inside the enterprise, General Motors Insurance is a strategic growth initiative, which means your ideas directly shape the blueprint of an emerging business and its momentum.

Powered by unique insights from GM's connected technology, you'll transform vehicle and driving insights into a seamless, connected user experience that rewards safer driving and simplifies every step-from quote to policy servicing to claims.

You'll collaborate across GM's ecosystem of companies, build products and processes at the foundational phase of a rapidly scaling organization, and see your work land in the hands of real customers fast. It's the kind of environment where curiosity and execution thrive together: experiment, iterate, and ship solutions that reduce the total cost of ownership while elevating confidence on the road. Most of all, you'll contribute to a new enterprise business that's creating tangible value for consumers nationwide - showing how insurance, when truly connected, can become a loyal companion to every GM journey.

This position will be posted until filled.

RESPONSIBILITIES

About the role:

Opportunity to work exclusively remote.

The AVP State Product Management is responsible for managing a portfolio of states and the managers who run them. They also have direct P&L ownership of one or more complex states and may be responsible for launching a new state.

The AVP provides expert-level product and regulatory knowledge, and coaches managers on market knowledge, product judgment, and filing approach. They tackle cross-functional, multi-state problems with high ambiguity. They can anticipate downstream impacts and resolve issues that require coordination across business units.

The AVP sets direction and ensures consistency in product strategy across states. They influence prioritization of state and countrywide insurance product initiatives, plan resource allocation and inform financial planning through strong business cases. They shape decisions at senior levels by delivering strategic insights and product direction.

This is a highly visible position that offers an excellent opportunity to interact with a variety of business leaders across the enterprise (Product & Design, Technology, Consumer Acquisition, Customer Engagement, Claims, Finance, Legal, etc).

In this role you will:

• Responsible for establishing strategic vision and implementing business plans to achieve profit and growth targets in portfolio of states
• Manage, mentor and develop state managers and other staff
• Prioritize state insurance product initiatives and manage allocation of team resources
• Influence direction of countrywide product and operational initiatives
• Project premium and loss ratio for portfolio of states in consideration of planned actions
• P&L ownership of one or more complex state(s)
• May be responsible for launching a new state
• Serve as product and regulatory expert to State Product Management and other teams
• Monitor the market conditions and competitive, legislative and regulatory environments in portfolio of states to identify emerging threats and opportunities and recommend plans for responding
• Investigate and resolve potential compliance issues
• Develop hypotheses and seek out new ideas and approaches to business issues
• Seek continuous process improvement

• Substantial knowledge of the personal auto insurance product, including coverage, underwriting, operations, pricing and the insurance regulatory system
• Experience developing and implementing new, creative and effective solutions to highly complex business issues
• Experience managing relationships with upper management and with technical roles
• Proven track record managing insurance product performance, including one or more complex states
• Experience managing, mentoring and developing people
• Ability to utilize quantitative approaches to generate sound business analyses with detail orientation. Identify results out of the norm, draw conclusions and articulate findings
• Exceptional interpersonal, communication (verbal and written), cross-collaboration and team skills
• Ability to manage multiple projects simultaneously
• Strong in the use of Microsoft Office software including strong ability to analyze data using Excel for reporting and data mining purposes
• Ability to meet expected delivery dates and the tasks necessary to achieve objectives
• Strong ability to lead, organize, and supervise

• 5-7 years Related professional experience with analysis and/or managing insurance performance including product management, actuarial, underwriting required
• 5-7 years Leading direct reports or matrixed project teams required

• Bachelor's Degree or equivalent experience required

• Certifications such as FCAS/ACAS or CPCU are a plus[