AVP Enterprise Resilience

RESPONSIBILITIES

JOB DUTIES - Leads Enterprise Resilience group and is responsible for talent management - Coordinate with Senior Enterprise Resilience leaders to set direction and operation of the group - Prepares roadmaps, guidelines and direction for the department - Preparing technical requirements and standards - Manage project assignment and delegate tasks as needed - Provide conflict resolution and disciplinary actions for the department - Communicate critical issues and remediation efforts for the Enterprise Resilience program implementation - Creation, analyze and communicate of Program Implementation metrics to senior leadership - Participate in emergency response team activities for responding to various service disruptions - Prepare and update information procedures, standards and/or other technical requirement documents - Act as a technical resource to department management and others within the company who are seeking more information about Enterprise Resilience - Participate in periodic Enterprise Resilience program risk assessments - Define Enterprise Resilience requirements for all projects and company wide initiatives including communication of project information to leadership level stakeholders - Delegate responsibilities to staff when appropriate - Mentor and develop staff within the Enterprise Resilience organization, perform evaluations of staff, as well as take corrective actions when necessary - Oversee the recruitment and career development for the Enterprise Resilience staff - Perform annual salary evaluations of the Enterprise Resilience staff - Perform other duties as assigned - Conform with all company policies and procedures

QUALIFICATIONS

Knowledge - Detail oriented - Advanced knowledge of Business Continuity, Technology, Third-Party and Enterprise resilience frameworks - Advanced knowledge in infrastructure design and management - Working knowledge of management processes such as personnel administration, planning and budgeting - Advanced understanding of IT Service Management (ITSM) best practices and processes - Advanced presentation expertise, and the ability to coordinate and conduct meetings - Demonstrated success in project management - Knowledge and stay abreast on the latest Resilience legislation, regulations, advisories, alerts and vulnerabilities - Must have demonstrable experience implementing and supporting Enterprise Resilience requirements of a large, global enterprise environment Skills - Ability to think strategically and make collaborative decisions - Ability to apply structured analysis methods to various types of data to establish trends, determine variability and business impact - Communicates quickly, clearly, concisely, appropriately and intelligently - Foster open communication, speaks with impact, listens to others and writes effectively - Ability to effectively negotiate with vendors on upgrades and acquisitions - Effective planning, time management, negotiation and delegation skills - Ability to approach problems with an open-mind and create new and innovative ideas and methods - Advanced technical writing - Experience in documentation tools such as Visio and Microsoft Office products - Strong analytical skills - Ability to approach problems with an open-mind, use existing information and resources - Creative, innovative, problem-solving and maximizing potential to solve problems and improve methods - Think positively when faced with obstacles, build on others ideas, think logically and intuitively Experience - at least 7 years of experience in large and complex business environments with a successful track record working directly with senior level management required - at least 5 years experience in Risk Management, Business Continuity & Disaster Recovery, Third-Party Resilience, Legal Regulations, Program Development and Implementation, Project Management, Resilience Testing, Data Center Management required - 5-7 years management and/or leadership experience required Licenses - Professional certification(s) in the field ofInformation Technology or Disaster Recovery (for example DRCS, CBRITP, CBRM, CBCP, A+, or CISSP) preferred