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An overview of this role
The Sr. Global Travel & Expense Manager is responsible for managing all aspects of corporate travel for GitLab across the world. The primary goal is to implement and oversee a seamless and cost effective travel program while adhering to company policies and budgetary constraints. This role requires strong organizational skills, attention to detail, and the ability to communicate effectively with various stakeholders.
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We are seeking an experienced Sr. Global Travel & Expense Manager to lead our global travel and corporate credit card programs and policies. Reporting to the Head of Procurement, the Sr. Travel & Expense Manager will oversee the development, implementation, and maintenance of travel management company (TMC), negotiating contracts and managing relationships with travel partners, such as airlines, hotels, and car rental companies, and ensuring compliance with our Travel Policy. The Sr. Travel & Expense Manager will also oversee the corporate credit card and P-card programs. The Sr. Global Travel & Expense Manager should have excellent customer service skills and will collaborate with internal stakeholders and customers to resolve issues, drive cost savings, and promote safety and security.
What you’ll do
- Lead and manage GitLab’'s corporate travel and expense programs and policies, including preferred travel vendors, travel management company, expense management partner, and company credit card program.
- Manage day-to-day operations of the travel program, including working with travel security platform and update and maintain the travel policy and information page in the GitLab Handbook.
- Implement processes and reporting to drive policy compliance.
- Measure and benchmark program performance to identify further opportunities for improvement.
- Analyze data to identify opportunities for cost savings and process improvements.
- Provide timely reporting on KPI’s, spend, savings, and other travel and expense metrics to internal stakeholders including executive leadership.
- Deliver reporting and analysis to support executives and finance teams in managing travel and expense budgets and achieving goals.
- Manage communications and change management related to program enhancements, policy changes, non-compliance, etc.
- Work closely with Expense auditing team to ensure T&E auditing and other program support is delivered in line with agreed processes and SLAs.
- Negotiate the most cost effective global/regional/local arrangements with airlines, travel agencies, hotels, car rental companies and corporate cards to ensure the company receives the best possible quality of products and services at the lowest possible cost.
- Maintain relationships with suppliers to ensure best-in-class service and competitive pricing.
What you’ll bring
- 5 - 7+ years’ experience as a Global Travel Manager, or relevant Travel industry experience.
- Strong knowledge of industry leading travel and expense systems (e.g. Spotnana, Navan, Brex, AMEX, Concur, Egencia, Expensify, etc.).
- Proficiency in corporate card program trends and best practices.
- Experience with the design and implementation of corporate travel and expense programs.
- Proven track record of achieving travel category savings via sourcing, demand management and / or policy compliance.
- Excellent negotiation skills with the ability to manage and develop supplier relationships.
- Experience working with and servicing a global team.
- Top level customer service and communications skills.
- Strong leadership, project management, and organization skills.
- Demonstrated ability to influence and lead others while also working independently in a fast-paced work environment.
- Excellent judgment with ability to maintain high degree of confidentiality as it relates to sensitive financial transactions.
- Bachelor’s degree preferred.
About the team
The Sr. Global Travel & Expense Manager will be part of the Procurement team reporting to the Sr. Director of Procurement. The GitLab Procurement team is highly driven towards process and spend efficiencies, influencing and developing strategic category and vendor relationship management. Our goal is to establish customer friendly programs and processes while driving efficient and strategic spend management.
How GitLab will support you
- Benefits to support your health, finances, and well-being
- All remote, asynchronous work environment
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and development budget
- Parental leave
- Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.