Job Description Summary
The Technical Leader (TL) in Machine Head Global Fleet Engineering team works to technically lead and mentor a team of RCA leaders. The technical leader is responsible in overseeing, driving and guiding the RCA leaders in developing understanding of engineering concepts, problem solving & project management methods and procedures. In this role, the TL will utilize his/her experience and expertise to solve problems, develop and execute action plans for containing, correcting, and preventing technical issues observed in the fleet. TL will be responsible to ensure teams on-time delivery of 8D-steps in addition to driving technical excellence and continuous improvement across the team. TL will be the focal points for external customer interactions.
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At the same time, the TL will own, execute and resolve assigned RCAs related to Machine Head (Main shaft, bedplate, GBX, Main bearing, Yaw bearing, among others) from a technical & process perspective.
Job Description
Roles and Responsibilities
In support to Fleet Engineering Machine Head Leader and working closely with CTH community, the TL will take the following responsibilities across Fleet Engineering Machine Head team:
- Drive Safer case On Time Delivery.
- Support Functional Manager and RCA leaders in daily management ops review calls.
- Oversee 8D steps progress across RCAs.
- Track and drive RCA cycle time for all RCAs according to KPIs.
- Drive RCA report readiness by D3 and D8, ensuring its quality according to expectations.
- Drive the usage of right problem-solving tools and techniques for each RCA within the team and relevant existing playbooks.
- Guide each RCA team to define the right problem-solving strategy for the different D-steps along RCA process.
- Drive RCA team readiness for D-steps review, identifying and supporting TU process when required as well as vendor recovery potential opportunities.
- Drive and support the implementation of the required containment and corrective actions for new units and within the existing fleet.
- Drive read-across platforms/products as part of D7 step and the identification of any required DP update.
- Support RCA teams readiness for CRB, TIRB, LCB and LWQ reviews as required.
- Drive cross-functional and customer communication strategy for each RCA, leading/supporting customer calls when required by its functional manager and/or RCA leaders. Supports the review of standard customer communication package (CCP) for each RCA.
- Act as back-up in the absence of RCA leader and Fleet Engineering Machine Head leader as required.
- Responsibility for job proficiency for team - Identify gaps/areas of required grow, while coaching/mentoring RCA leaders.
- Define and maintain quality of tools/methods/processes working closely with Fleet Engineering operational leader.
In addition to the hereabove mentioned TL specific tasks, the TL will also have the following responsibilities which are common to the rest of RCA leaders in the team:
- Wing to Wing product issue ownership for any assigned Machine Head RCA.
- Own, lead, execute, and resolve assigned critical and minor RCAs in Machine head from both technical and operational perspective following 8D process, to drive root cause analysis to achieve timely and robust issue resolution, addressing emerging issues and reducing MCU for all Machine Head components.
- Develop effective relationships with the Fleet Performance, NPI Engineering (Machine Head), Field, Sourcing, Parts and Quality teams along with other resources in Customer Solutions to foster the best solutions to our fleet problems.
- Documents history of the issue (Good vs. Bad vs. Standard, fault rate codes, parts affected, sequence/timeline of events, identifies List of Affected Turbines).
- Defines technical workstreams & assigns owners, develops & manages action plans, maintains Quality Suite.
- Develops & Coordinates Containment and Corrective Actions cross-functional communication and implementation (TIL/ETC, TWP/WDI, RFR).
- Identifies and validates the root cause & contributing factors using Problem-Solving Tools.
- Supports GCL for vendor recovery opportunities.
- Owns internal & external communications related to RCA's, including RCA report.
- Develops Preventative Actions, including a read-across the different products.
Required Qualifications
- Bachelor's degree in engineering field Mechanical domain.
- Minimum 10 years' experience in Wind industry and/or Root Cause Analysis.
Desired Characteristics
- Excellent communication, interpersonal and presentation skills.
- Ability to work with global team members across cultural boundaries.
- Qualification in Quality, Project Management, EHS.
- Strong interpersonal and leadership skills.
- Ability to work and lead in a matrix environment, fostering collaboration and driving results
- Ability to coach & mentor team members
- Humble: respectful, receptive, agile, eager to learn
- Transparent: shares critical information, speaks with candor, contributes constructively.
- Focused: quick learner, strategically prioritizes work, committed.
- Flexible to adapt to changing priorities, technologies, and environments, and navigate ambiguity effectively.
- Deep knowledge and expertise in root cause analysis methodologies, problem-solving techniques, and relevant technical domains.
- Practical, critical thinking utilizing engineering judgement for avoiding analysis paralysis.
- Systems engineer mindset for breaking tasks down systematically to produce a workable result.
- Previous deep technical understanding on Machine Head components.
The base pay range for this position is $111,200 - $185,400 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for variable incentive compensation of 15%. This posting is expected to close no earlier than March 11, 2025.
*The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas.
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
Additional Information
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No