Sr. DevOps Engineer

Job Description Summary

In this role, you will work closely with a team of 8-15 people who are responsible for developing, evolving, and supporting a large highly-available Electricity Market Management System (MMS). The team includes power systems, database, software, and optimization engineers. You will act as the DevOps Engineer to develop and maintain our DevOps practices and infrastructure. You will contribute to software implementation, troubleshooting, customization, and integration into GE and customer systems.
The MMS is large, complex, highly available, subject to high security standards, and incorporates the latest in software industry technologies. A curious person will never be bored. There is lots of room for growth.

• Play a lead role in system integration, DevOps, Continuous Integration (CI), and Continuous Deployment (CD). Interfacing both with the external customers, internal engineering group, and project teams.
• Develop, maintain and evolve on-premise and cloud container-based deployment infrastructure, Ansible infrastructure, GitHub Actions, Maven/Jenkins/Artifactory build infrastructure, and related systems while evaluating and deploying new tools.
• Evolving on-premise and cloud based software pipeline infrastructure to include complete chain of custody security.
• Help guide our customer to adopt the same infrastructure-as-code tooling as we are using in-house.
• Support the deployment and operation of our product at the customer site.
• Work with software developers to implement and integrate system changes to meet the customer's needs.
• Work with customer throughout the project life cycle to support the CI/CD setup at customer's site.
• Participate in testing of the integrated system. Identify the need for changes whether they are defects or new enhancements.
• Work in a self-directed fashion to proactively identify system problems, failures, and areas for improvement.
• Track issue resolution and document solutions implemented and create troubleshooting guides.
• Interact with Product Development Team, Customers, Solution Providers (Partner / Integrators), and other cross-functional teams as required.
• Effectively apply standard execution methodologies and processes.

• Bachelor's degree in Electrical Engineering, Computer Science, or related field from an accredited university or college.
• 5 to 8 years of professional experience in On-Prem deployment, DevOps (CI/CD), software development or Enterprise System Integration.

• Proficiency with DevOps, GitOps, CI/CD, source control management.
• Proficiency with Git, Maven, Jenkins, Artifactory, and Ansible.
• Proficiency with Kubernetes and containerization.
• Hands-on Experience managing Kubernetes deployments with ArgoCD.
• Hands-on Experience Deploying microservices into k8s clusters.
• Hands-on Experience working with Helm Charts.
• Strong experience working with RedHat Linux based systems.
• Experience using logging and monitoring tools such as Splunk, Elasticsearch, Kibana, Prometheus and Jaeger.
• Knowledge of Oracle RDBMS desired. Knowledge of PostgreSQL a plus.
• Knowledge of Kafka a plus.
• Understanding of Java programming concepts, awareness of Spring boot, Modern web client (TypeScript or JavaScript), Restful APIs a plus.
• Exposure to OpenShift, Docker a plus.

• End-to-end ownership and accountability for tasks is required, including gathering requirements, completing technical work, documenting, and supporting on delivery.
• Self-starter; comfortable pulling together information from multiple resources.
• Excellent analytical and debugging skills, including debugging issues across complex systems involving multiple layers of technology.
• Demonstrated ability to learn new software development practices, languages, and tools.
• Excellent and clear communication skills, both written and verbal.
• Team player, dedicated, detail-oriented and customer focused.
• Strong interpersonal skills.

• Anticipates potential risks, obstacles and resolves proactively in order to ensure smooth project delivery.
• Maintains high levels of customer satisfaction across all projects by addressing customer concerns quickly and effectively; at times, anticipates customer concerns before they become issues.
• Leverages knowledge of market and customer segment in order to establish further credibility in the eyes of the customer.
• Plans and facilitates collaborative discussions with client and others within GE to identity and prioritize client's overall business needs.
• Implements scalable systems according to governance and standards guidelines/boundaries, collaborating with others as necessary.

• Great at helping others understand and adopt new DevOps skills and practices - both within your work team and with the customer.
• Like working on mission critical software and systems
• Detailed oriented and expect software systems to be organized and automated.
• Comfortable and good at chasing down and resolving software issues.
• Curiosity drives your learning. You naturally work to extend your sphere of knowledge of the greater system within which your components are a part.
• Excel in an environment where everything may not be known. You ask good questions to help the team and the customer resolve the unknowns.
• Enjoy working within a team and supporting fellow team members.
• Comfortable planning and completing your own work. You can run with a list of tasks to be done, but also know when to ask questions.
• Influences and energizes others toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable.
• Innovates and integrates new processes and/or technology to significantly add value to GE. Identifies how the cost of change weighs against the benefits and advises accordingly. Proactively learns new solutions and processes to address seemingly unanswerable problems.