Shipper/Receiver - RMA

Job Description Summary

The RMA Shipper & Receiver position involves receiving customer RMA products, accurate data entry, packing and shipping customer RMA products. This position requires the following proficiencies:

Job Description

Essential Responsibilities:

• Perform basic tasks relative to material handling including but not limited to receiving, storing, packing, and shipping of RMA materials in accordance with process & procedures.
• Create shipments at carrier/customer portals (Shipping) - FEDEX, DHL, UPS, Purolator, etc.
• Perform Shipping transactions (Domestic and International).
• Create commercial invoices, packing slips, bill of landing.
• Maintain and file shipping records.
• Maintain pack up material stock for RMA repair shipments.
• Prioritize RMA receiving, pack up and shipping tasks based on urgency and commitments.
• Run daily report of ready to ship completed RMA repair and replacement orders.
• Inspect received RMA shipments for damage and report damages to RMA Coordinator(s) and Supervisor.
• Coordinate with internal and external teams on RMA shipments and instructions (including but not limited to arranging RMA pickup from customer site for order errors).
• Ability to interpret, investigate and take action on transaction inquiries from team members & communicates accordingly
• Promote and participate in Continuous Improvement, such as Lean Manufacturing, Kaizen and 5S principles and objectives etc.
• Pack up and stock service used products in appropriate shelving.
• Follow FIFO guidelines.
• Assist in physical inventory counts
• Keep workstation, tools and equipment in a neat and orderly manner
• Understand and comply with all Company, (EHS) Safety Rules and Regulations
• Engage and participate in a self-directed teaming environment
• Transport finished RMA repair and replacement orders to the shipping area.

Qualifications/Requirements:

• High School Diploma or GED
• Minimum 1 year experience with MRP/ERP systems (SAP)
• Must be able to lift up to 40lbs

Desired Characteristics:

• Minimum of 3 years related materials experience (shipping/receiving, inventory, WIP)
• Ability and willingness to work extended hours and weekends as required
• Proven computer skills (MS Outlook, Word, Excel)
• Self-motivated, detailed oriented and ability to prioritize workload to meet customer needs
• Team player, able to communicate and work co-operatively with all levels of the organization
• Flexibility to adapt to changing conditions and adjust to meet deadlines
• Demonstrated ability to work in a fast-paced multi-task, participative, team environment
• Excellent organizational, communication and management skills

Additional Information

Relocation Assistance Provided: No

Client-provided location(s): Markham, Canada

Job ID: GE_Vernova-1527641359

Employment Type: FULL_TIME

Posted: 2025-08-02T15:33:13