Services Specialist - On Site Services

Job Description Summary

The Field Engineer will be responsible for onsite installation of Variable Speed Drive systems and Rotatin Machines equipment and ongoing preventive maintenance, repair and calibration after installation. You will provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites.

Job Description

What You'll Do

• Respond to requests for emergency repairs and services to troublesome equipment
• Develop and further expand technical knowledge and expertise, currently recognized industry standards for engineering ability
• Maintain knowledge of applicable product line warranties, and accomplish effective warranty administration
• Plan, prepare and/or instruct both internal and external training programs as required, to impart and perpetuate field engineering and/or product knowledge in area of specialization
• Perform administrative functions; such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis
• Maintain knowledge of the report system to the extent required for timely and accurate input of field information necessary
• Provide leadership and technical direction to skilled labor performing work on customer sites
• Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
• Have the knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
• Prepare timely and accurate technical reports for customer records and a reference for future outages

• Bachelor's degree in electrical engineering, electronics or mechatronics
• Significant field experience in Electrical Motors, Variable speed drive, Inverters, Electrical Generator and Turbine Starter

• Ability and willingness to travel approximately 80% of the time, as required
• Ability and willingness to possess and maintain a valid driver's license
• Ability and willingness to work remotely; as required