Senior Staff Project Manager

Job Description Summary

Join a dynamic team leading the digital transformation of manufacturing operations across North America. As a Senior Staff Project Manager, you will spearhead the planning, coordination, and delivery of cutting-edge manufacturing software implementations for a diverse portfolio of mid-size to global enterprise clients. You will leverage the latest technologies and industry best practices to drive successful deployments, optimize client outcomes, and shape the future of smart manufacturing.

If you are passionate about innovation, thrive in fast-paced environments, and excel at managing complex projects with cross-functional teams, we invite you to bring your expertise and vision to our forward-thinking organization.

Job Description

Roles and Responsibilities

• Lead end-to-end project delivery for manufacturing software implementations
• All activities related to the supervision, organization and execution of a Services project, including scope, time, contract, cost, quality, and communications management. Responsibility for adherence to project methodologies and standards to fulfill a customer order or need according to financial/commercial parameters and ensuring customer satisfaction.
• Includes direct people management responsibility including staffing and performance development (related to project execution). Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy. Coordinate cross-functional teams including consultants, developers, and client stakeholders.
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
• Uses personal judgment and has the ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
• May lead larger projects with significant risks and impact
• Acts as a resource for colleagues with less experience. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.
• Manages client expectations and maintain strong relationships throughout the project lifecycle. Has the ability to engage and stay aligned in challenging situations.
• Identifies and mitigates project risks and issues proactively
• Ensures compliance with contractual obligations and service level agreements
• Provides post-implementation support and transition to customer success teams

• Bachelor's Degree in Computer Science, Engineering, or equivalent experience. Masters or other advanced degree/qualifications desirable. PMP, PgMP, PMI-ACP, or similar certification preferred.
• This role requires advanced experience in Professional Services & Services Project Management.
• Advanced project management experience in software implementation, preferably in manufacturing or industrial environments.
• Knowledge of and application experience with both Waterfall and Agile execution methodologies (and/or hybrids).
• Willingness to travel up to 50% (as needed).
• Effective written and oral communication skills in English and Spanish.
• Legally able to work in Mexico.This position can work remotely within the cities in which this role has been advertised.

• Understanding of manufacturing processes (discrete, batch, or continuous)
• Proven experience with ERP, MES, SCADA, or other industrial software platforms, preferably with experience in GE Vernova products such as Plant Applications, Scheduler, Historian, Cimplicity, or CSense
• Familiarity with cloud-based SaaS platforms and integrations
• Excellent communication, leadership, and stakeholder management skills
• Financial experience with budget management, cost tracking including labour, invoicing, and procurement
• Experience supporting the Services sales process including work estimations, customer presentations, and sow preparation
• Ability to manage multiple projects simultaneously in a fast-paced environment