Job Description Summary
GE Vernova is leading a new era of energy by helping to accelerate the path to more reliable, affordable and sustainable energy. This internship with GE Vernova team will offer a unique opportunity to gain hands-on experience through challenging projects, learn from some of the brightest and most innovative minds in the business and network with a variety of
professionals.
Job Description
Main Training Responsibilities:
1) Providing technical support to customers: This includes answering questions about products, troubleshooting problems, and providing recommendations for solutions.
2) Receive, record, analyze customer repair and technical support requests using the software tool provided
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3) Work closely with factories, repair centers, operations, logistics, customers to achieve shortest possible request closing time maintain legal and commercial agreements and achieve customer satisfaction
4) Working with customers to understand their installed base data, advise for upgrade, repair and other technical recommendations.
5) Working with factories and repair centers to facilitate recommendations and solutions implementation at customer sites.
6) Writing technical documentation: This includes test reports, repair reports, findings solutions, and technical reports.
Skills & Qualification:
1) Electrical Safety: This includes knowledge of electrical safety standards, and how to work safely with electrical equipment.
2) Power system theory based on the fundamental principles of electrical engineering, such as voltage, current, resistance, power, symmetrical components, etc. and Power system components: the main components include Generators, Transmission lines, Distribution lines, Substations, transformers, Loads, and protective devices.
3) Ability to handle and deal with different level of customers beginners to experts maintaining same respect and demonstrate correct standarts and theories
4) network analysis which is the process of analyzing the behavior of power system under different conditions.
5) power system protection: this includes designing and installing protective devices to protect the power system from faults.
6) substation Automation is the process of using digital technology to control an monitor substations.
7)Negotiation skills
8) Presentation & Communication skills
Additional Information
Relocation Assistance Provided: No