Parts Services Specialist

Job Description Summary

Responsible for facilitating transactions, producing, assembling and delivering replacement/ repair parts and equipment as part of a Services agreement or order.
Includes activities such as processing transactions, managing processes, material management, site operations, or warehouse logistics & shipping, sometimes in a shop structure. Includes craft & non craft labour as well as manager roles responsible solely for these activities. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.

Job Description

Roles and Responsibilities

• Any service related activity to fulfill replacement and spare parts including transactional services, parts for casting for outages, Hot Gas Parts etc...
  A part is defined as any component (material, single part or sub- assembly) of the "System & Equipment" which is or may be required for the continued operation of the "System & Equipment" during its life time. Includes spare parts management, transactional order fulfillment, including HGP
• Broadening knowledge of own technical discipline to execute policy/strategy. May include support roles with specialized technical field of knowledge; still acquiring higher level knowledge and skills.
• Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
• May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions/parameters.
• A job at this level requires good interpersonal skills and may be required to lead a junior team. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.

• This role requires basic experience in the Services & Parts Services. Knowledge level is comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience)
• Must be fluent in Writing/Speaking/Reading in English

• Strong oral and written communication skills.
• Ability to document, plan, market and execute programs.