Operations Supervisor - Heavy Duty Rotor Repair

Job Description Summary

The Operations Supervisor oversees rotor repair operations, driving efficiency, quality, and continuous improvement. This role leads a team of technicians, leveraging lean principles and tools to optimize workflows, eliminate waste, and ensure customer satisfaction. The position requires participation in a shift rotation schedule.

Job Description

Leadership and Supervision

• Lead and supervise a team of technicians, ensuring takt-based production and workflow alignment through SQDC methodology.
• Foster a culture of continuous improvement, encouraging team members to identify and eliminate inefficiencies, waste, and variability.
• Promote a safe and quality-focused work environment utilizing DCA and PDCA methodologies.
• Manage employee performance, deliver constructive feedback, and address performance concerns as required.
• Champion The Life Saving Rules, reinforcing a culture of safety within high-risk operations.

• Collaborate with cross-functional teams to implement process improvements and disseminate best practices.

• Conduct regular audits and inspections using layered process audits (LPAs) to uphold quality and safety standards.
• Investigate and resolve quality and safety issues, implementing corrective and preventive actions.
• Encourage proactive safety and quality practices, including reporting near misses and recommending improvements.

• Oversee inventory, resources, and capacity to maintain efficient operations, minimize waste, and maximize throughput.
• Partner with departments such as engineering and procurement to ensure seamless operations and resolve challenges.

• Post-secondary education in engineering, operations management, or a related discipline.
• Minimum of five years' supervisory or leadership experience in a manufacturing or repair environment.
• Proficiency in lean manufacturing principles and practices (e.g., VSM, DCA, PDCA, poka-yoke).

• Demonstrated leadership and supervisory abilities, particularly in team management and development.
• Strong communication, problem-solving, and analytical skills, including experience with root cause analysis (RCA) and corrective actions.
• Advanced knowledge of lean manufacturing concepts, including takt, standardized work, and visual management.
• Ability to excel in a fast-paced, dynamic environment, effectively managing multiple priorities and deadlines.
• Willingness and ability to perform shift rotation work.