Network Engineer

Job Description Summary

Responsible for performance and availability of Compute and Network infrastructure consumed by all business segments. This role is focused on delivering monitoring and automation capabilities.

Job Description

Roles and Responsibilities

In this role, you will:

• Network Troubleshooting: Diagnose and resolve network related issues, both hardware and software, ensuring minimal downtime.
• Layer 2 & Layer 3 Support: Provide troubleshooting support for routing and switching environments.
• UTM Firewall Management: Work with UTM firewalls to update security and traffic polices, debug traffic flows and firewall rules.
• Network Configuration Validation: Review and validate network configurations to ensure they align with company standards and best practices.
• Performance Monitoring: Utilize network monitoring tools to validate the health and performance of all network systems.
• Documentation and Reporting: Maintain accurate network documentation, including configurations and diagrams to accurately depict steady state information.
• Collaboration: Work closely with other IT team members, vendors and customers located throughout the world.
• Incident Response: Act as a point of contact for resolving network related incidents and outages. (There is no requirement for on call support)

• Associates degree in Computer Science, Information Technology, or related field.
• Minimum of 2 years in a network support or help desk role, ideally with exposure to enterprise or datacenter environments.

• Bachelor's degree in Computer Science, Information Technology, or related field is
• CCNA (Cisco Certified Network Associate) or equivalent certification
• Certifications in security, OS, and automation
• Strong understanding of layer 2 and layer 3 technologies and protocols.
• In-depth knowledge of TCP, UDP, Multicast, and Network Virtualization.
• Vendor agonistic knowledge across firewall technologies.
• Analytical problems solving skills.
• Experience with network performance monitoring, scripting languages and automation (Docker, Python, Ansible) is a plus.
• Excellent written and verbal communication skills with the ability to explain complex IT issues to nontechnical stakeholders.