Mobility Coordinator

Job Description Summary

In this role, you will be responsible for executing on all Global Mobility Services processes, including developing an in-depth understanding of GMS systems, processes, and legislative rules. This role requires emphasis on data integrity and analysis to support key HR decisions while providing coverage and support as needed. Identify and resolve operational issues and support process improvements. Promote "Best in Class" service while developing effective relationships and working cross functionally with internal teams and suppliers.

Job Description

Roles and Responsibilities

• Act as coordinator and M&I point of contact for Business Partners, People Leaders, employees providing support when submitting immigration cases to our preferred vendor. This may include gathering required documentation, tracking application progress and resolving issues.
• Provide support and input to M&I tools which includes sharing global standards associated with the usage of the tools and processes.
• Provide guidance to business leads and employees by leveraging vendor support to manage cases and adhere to processing timelines.
• Provide guidance to internal stakeholders around global mobility policies, cost implications and operational procedures.
• Manage forecasting model for FSEs to support business project activity and volumes. Connect vendor with project resource managers to manage project timelines and process requirements.
• Help facilitate cost projections.
• Manage annual immigration quota applications as required in certain countries.
• Coordinate with M&I tax provider to resolve tax issues.
• Provide support for invitation letters.
• Help identify process improvements within the M&I function.
• Collaborate across teams, including suppliers to help define and implement standard work and improve user experience.
• Use knowledge of M&I policies and practices to propose different solutions to address questions and issues.
• Act as Signatory to sign immigration documents.

• Bachelor's degree (or equivalent experience) in Human Resources or a related field.
• Experience in Global Mobility or HR operations preferred.
• Knowledge and experience with immigration policies, tools, and processes (eg. Mobilization tool, GE Moves, Workday).
• Strong oral and communication skills, able to communicate complex messages.
• Demonstrated ability to analyze and resolve problems.
• Experience using lean management tools/metrics to improve processes and define standard work