Lead Technical Support

Job Description Summary

GE Vernova's Power Conversion & Storage business combines advanced energy conversion and storage systems to meet the electrification needs of utilities and industries. With a focus on power stability, energy storage and industrial electrification solutions, Power Conversion & Storage empowers customers by addressing their most complex electrification challenges and accelerating their transition to a sustainable, decarbonized future.

If you are dreaming and passionate to design and/or control Low, Middle and High Voltage Power Electronics converters; which deliver high performance (better than 98% of efficiency) in an environment with condensation risks, with high vibrations (Marinized converters), Shock proved, Arc flash proved; for Industry, Oil and Gaz, Marine or Military application, with accuracy and precision better than the unit percent, and you are willing to push your limits and the technology limits, this is the right opportunity, the right team in a company with culture, ethics and ambitions as GE Vernova.

Job Description

Roles and Responsibilities

• Perform L3 Engineering studies (functional analyses, simulations, detailed recording analysis, BOM parts replacement, RCA) to support North America Customers.
• Work with L2 technical support and Field Service Engineer to gather site data related to customer technical issue
• Write Guidelines for Technical issue troubleshooting while consulting Technical Experts and working with the Technology related center of excellence

• PhD (Or Master Or Bachelor Or Equivalent) in Power Electronics
• Minimum of 3 years experience in MV7, SD7k Commissioning or Manufacturing or Testing or Sizing or Software Development or within a Technical Support team
• Minimum of 2 years experience in P80i

• Understand physical phenomena; strong theoretical and mathematical background; with the ability to understand new concepts and ability to communicate information clearly
• Creative, passionate and integrate into a team
• Willingness to travel when needed
• Autonomous, curious with the ability to understand new concepts, coach other engineers, and integrate into a team
• Strong Practical and Field experience