Lead Services Specialist - On Site Services
Job Description Summary
Join GE Vernova's Grid Solutions team as a Lead Services Specialist - On Site Services, where you'll take a leading role in delivering maintenance, installation, and repair services for high-voltage electrical equipment across the UK and beyond.
In this role, you'll oversee on-site activities to ensure all service operations are completed safely, efficiently, and to the highest technical standards. You'll act as the key interface between project management, engineering, and field teams - ensuring smooth execution, quality assurance, and continuous improvement across all stages of service delivery.
You'll be responsible for coordinating site teams, supervising field technicians, and managing day-to-day operations, from preparing risk assessments and installation documentation to monitoring progress and reporting on project performance. A strong focus on Safety, Quality, Delivery, and Cost (SQDC) is essential, as is the ability to lead by example and foster a proactive safety culture on every site.
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This is an excellent opportunity for an experienced field professional who thrives in a dynamic, hands-on environment, enjoys solving complex challenges, and takes pride in supporting the green energy transition through high-impact service work.
Job Description
Key Responsibilities:
- Oversee the full installation, maintenance, and commissioning of GIS (Gas-Insulated Substation) systems, ensuring all work meets GE's highest standards of Safety, Quality, Delivery, and Cost (SQDC).
- Lead and coordinate site teams to deliver projects safely, on schedule, and within budget, while maintaining a strong focus on continuous improvement and operational excellence.
- Uphold the quality and integrity of all build and maintenance processes, including conducting inspections, verifying workmanship, and ensuring compliance with engineering specifications and technical documentation.
- Manage and close out Nonconformity Projects (NCPs), ensuring timely resolution, accurate documentation, and alignment with internal quality standards.
- Serve as the primary liaison between the GIS Product Unit, Service teams, and customers - resolving product or installation issues promptly and effectively.
- Prepare and deliver regular reports on project progress, technical issues, and resource utilization to the Project Manager and wider management team.
- Conduct investigative site visits to assess equipment condition, perform root cause analysis, and support corrective actions on equipment failures or performance issues.
- Support the development and performance evaluation of GE and subcontractor technicians and apprentices, providing mentorship and promoting a strong safety and quality culture across all activities.
- Maintain accurate records and documentation, including RAMS, variations, NCRs, technical queries, and site instructions, ensuring full traceability in line with GE governance and quality plans.
- Manage budgets and project costs effectively, exercising sound judgment in the use of company funds and resources.
- Maintain up-to-date FSET competence records and ensure personal and team certifications are current.
- Travel extensively across the UK, with occasional assignments overseas as required.
Education/Experience:
Ideally C&G/ONC/HND in Electrical/Mechanical Engineering
IOSH Managing Safely
- Substation Primary Plant Construction and installation techniques
- Substation secondary wireman experience
- This role requires someone who has substation secondary wireman experience.
- Knowledge of the Construction (Design and Management) Regulations and a good understanding of the roles and duties of the Principal Contractor and Contractor
- Be comfortable working at heights and confined spaces.
- Be happy working away from home and travelling UK wide, and possibly overseas when required.
Additional Information
- Be happy working away from home and travelling UK wide, and possibly overseas when required.
Additional Information
Relocation Assistance Provided: No
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K)
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Access to Online Courses
- Lunch and Learns
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Unconscious Bias Training
Company Videos
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