Lead Services Specialist - On Site Services

Job Description Summary

We have an exciting opportunity within our High Voltage Substation Service business for an experienced Supervisor with a strong background in both AIS and GIS, Mechanical Engineering and sound Electrical understanding. The role is flexible on location, as it will involve frequent travel to client sites across the UK and internationally.

As Site Supervisor, you will be responsible for overseeing the safe, high-quality installation, commissioning, and maintenance of HV equipment, ensuring compliance with GE's standards and client requirements. You will act as the key link between the Product Unit, Service teams, and client, ensuring smooth project delivery while safeguarding safety, quality, cost, and environmental standards.

This role combines technical oversight, team leadership, and client liaison, offering the chance to work on high-profile infrastructure projects while shaping best practices on-site.

Job Description

Key Responsibilities

Project & Site Management

• Supervise HV Switchgear installation, HV Switchgear commissioning, and maintenance, ensuring compliance with GE standards of health, safety, quality, and environmental protection.
• Manage daily operations and field resources to deliver projects on time, on budget, and to specification.
• Conduct investigative site visits, reporting on equipment condition, failures, or maintenance needs.
• Prepare and issue RAMS, NCRs, TQs, and site instructions; ensure accurate documentation and compliance with GE quality governance.

• Lead and develop HV Switchgear Service teams, including subcontractors, technicians, and apprentices.
• Support evaluations, appraisals, and skills development to maintain a competent and motivated workforce.
• Foster a culture of safety, continuous improvement, and accountability across site teams.

• Act as the main interface between HV Product Units, Service Units, and client representatives for product or installation issues.
• Provide timely reporting on project progress, product issues, and engineering variations to Project Managers.
• Promote strong working relationships to resolve issues quickly and maintain customer satisfaction.

• Ensure the integrity, quality, and reliability of HV Switchgear installations.
• Raise and manage nonconformities (NCPs), driving root cause resolution and improvements.
• Contribute to lessons learned, best practices, and continual improvement initiatives for future projects.

• Extensive travel across the UK and occasional overseas travel.
• Opportunity to work on cutting-edge projects, shaping the success of GE's HV Service business.
• Requires a proactive, hands-on leader who can manage both the technical and people aspects of complex site operations.

• Substation Primary Plant Construction and installation techniques
• Substation secondary wireman experience
• This role requires someone who has substation secondary wireman experience.
• Knowledge of the Construction (Design and Management) Regulations and a good understanding of the roles and duties of the Principal Contractor and Contractor
• Be comfortable working at heights and confined spaces.
• Be happy working away from home and travelling UK wide, and possibly overseas when required.