Lead Project Manager- Services

Job Description Summary

Project Management/ Planning/ Coordinating activities typically in the context of a production or services project to fulfill a customer order or need according to financial/commercial parameters and ensuring customer satisfaction. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.

Job Description

The Lead Project Manager - Services is responsible for the successful execution and delivery of complex service projects, from contract signature through to project close-out, ensuring on-time delivery, cost control, quality, and customer satisfaction. This role will manage cross-functional project teams, drive operational excellence, and ensure compliance with company standards, EHS requirements, and contractual obligations.

Roles and Responsibilities:

• Lead end-to-end project management for large-scale service contracts, including planning, execution, monitoring, and closure.
• Act as the single point of contact for customers, internal stakeholders, and subcontractors for all project matters.
• Drive project governance and lead regular project review meetings (internal & external)
• Manage project budgets, forecasts, and financial performance to achieve targeted profitability.
• Track, control, and report project costs and revenues, ensuring alignment with business targets.
• Administer contracts, manage scope changes, and negotiate variations with customers and partners.
• Maintain strong customer relationships to ensure satisfaction and repeat business.
• Coordinate closely with engineering, procurement, site management, and services operations teams.
• Resolve issues proactively, escalating when necessary to ensure project success.
• Ensure all project activities comply with company policies, local regulations, and EHS requirements.
• Lead safety culture within the project team, ensuring incidents are prevented and risks are mitigated.

• Bachelor's degree in Electrical engineering from an accredited university or college
• Minimum 3 years of experience in project management of electrical substations
• Prior experience in managing high voltage electrical utility projects
• Previous responsibility for projects or programs involving multiple businesses and/or functions across the entire project cycle - development and design through manufacturing, delivery, installation, and commissioning and test acceptance
• Ability to manage external, customer-facing projects to successful completion
• Ability to coordinate and prioritize multiple long and short-term projects simultaneously
• Strong French and English oral and written communications skills

• Ability to apply advanced technical, engineering, and quality assurance concepts to solve practical business problems
• Commitment to maintaining the highest standards of service quality in all aspects of project delivery
• Strong decision-making and interpersonal/leadership skills
• PMI certification is a plus
• Strong organizational, analytical, and problem solving abilities.
• Familiarity with contractual terms and experience managing customer-facing contracts.