Job Description Summary
GE Hitachi is seeking a highly motivated and results-driven Parts Services Specialist to support the Nuclear Reactor Parts product lines (Control Rod Blades, Control Rod Drives, HCU, Mechanical and Reactor Internals), with an initial emphasis on the Control Rod Blade product line. This role will be responsible for managing long range forecasting, demand planning, fulfillment processes (ITO/OTR), and ensuring high-quality, timely, and compliant execution of orders.
You will serve as a cross-functional focal point between customers and internal teams (Engineering, Sourcing, Finance, Scheduling, etc.), with the flexibility to support multiple product lines based on business needs. The role requires a proactive problem solver who can thrive in a fast-paced environment while maintaining a focus on continuous improvement and operational excellence.
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This position is based at our headquarters in Wilmington, NC. Must be willing to relocate (relocation assistance provided) if not already local.
Job Description
Roles and Responsibilities:
- Project Planning and Execution
- Proactively identify and resolve issues that could cause delays or customer dissatisfaction.
- Build and maintain long-term relationships with both customers and internal stakeholders.
- Manage multiple tasks and projects simultaneously with strong prioritization skills.
- Serve as the central point of contact among all stakeholders-customers, ITO/OTR PMs, Engineering, Sourcing, Finance, Scheduling, Manufacturing, and Logistics.
- Drive performance across key metrics including:
- Quote Cycle Time
- Quote Backlog
- On-Time Delivery (OTD)
- Win Rate
- OTR Cycle Time
- Lead waste reduction and continuous improvement projects
- Ensure all quotes and orders meet technical, financial, and customer-specific requirements.
- Champion operational excellence, quality, integrity, and compliance.
- Support strategic initiatives across the Parts business and serve as a change agent.
- Open to working off-shift hours as needed to support urgent business or customer needs.
Required Qualifications:
- Bachelor's degree from an accredited university
- 5 years of experience in Program Management, Project Management, or Business Management in a technical industry
Eligibility Requirements:
- This position is based at our headquarters in Wilmington, NC. Must be willing to relocate (relocation assistance provided) if not already local
Desired Characteristics:
- Strong understanding of financial principles including revenue, income statements, balance sheets, and cash/inventory metrics
- Lean or Six Sigma experience
- Proven leadership and motivation skills
- Previous experience with on-site manufacturing operations
- Excellent interpersonal, oral, and written communication abilities
- Strong analytical and problem-solving mindset with a bias for action
- Familiarity with Oracle ERP or equivalent enterprise systems
- Customer service mindset with experience in parts supply chain operations
- Previous experience working in nuclear energy or GEH-related industries
- Demonstrated success working across multiple levels of an organization
The base pay range for this position is $78,800-105,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for bonuses, such as a performance bonus/variable incentive compensation/equity. This position is expected to close on 7/3/2025.
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401 (k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
General Electric Company, Ropcor, Inc., and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
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This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.
Additional Information
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes