Hydro Service Manager

Job Description Summary

At GE Vernova we work with some of the best solutions on the market. We are passionate about delivering solutions to our customers and the world. At GE Vernova we believe in the value of your unique identity, background, and experiences. We are committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected, and that they belong.

"You will have the opportunity to learn from incredible people as well as share what you know."

GE Vernova's hydro turbines and generators represent more than 25% of the total installed capacity worldwide. Our portfolio of solutions for hydropower generation includes the broadest range of hydro solutions and services: from water to wire, from individual equipment to complete turnkey solutions, for new plants and the installed base.

From Oslo we service our customers in the Nordic countries. To our team in Norway Oslo, we are looking for a Hydro Service Manager who will be working on our customer's hydro power plants maintenance and repair projects.

Job Description

Role Summary/Purpose

Hydro Service function is at the crossroads of technical expertise, site works including EHS, project management, with commercial awareness.

The Hydro Service Manager will lead as a Project Manager the service activities for hydropower plants. He/she is the primary liaison / point of contact between GE Vernova Hydro/Service Leadership, GE Vernova Hydro/Engineering, supply chain, the site team, sale team and customers. Scope includes ensuring the completeness of the deliverable solutions of GE Vernova Hydro services.

Essential Responsibilities

As a Hydro Service Manager, you will:

• Obtain information on hydro power plant assets & setup for the designated areas such as hydro turbine & generator technologies, existing DCS, governing, excitation and other mechanical & electrical Balance of Plant systems including customer purchasing plans and Maintenance budget. Have a clear understanding of power plant outage schedule.
• Actively visit customers' plants, participate in customer meetings and connect customer needs with our products' available options and solution
• Deliver timely / accurate responses to customer technical inquiries including proposal and execution (for transactional opportunities) leveraging GE Vernova Hydro Sales and Commercial Operations, Engineering (Fleet reliability Operations, Installed Base Center of Excellence)
• Give customers and field teams technical support for general services and specific upgrades
• Project Execution: Lead the execution (incl. site activities and project reviews with customers) with respect to EHS, time, quality, cost commitment and drive variation orders in cooperation with engineering, supply chain and site teams.
• Run the project financials (sales milestones and cash, risk & opportunities) and associated daily management routines
• Ensure the accuracy of the Customer Relationship Management tool (Salesforce)

• Bachelor's Degree in Electrical, Mechanical, Civil or Industrial Engineering from an accredited university or college or similar
• Experience with Power Generation, Renewable Energy and Hydro
• Electro-mechanical field services, maintenance, installation and commissioning or manufacturing knowledge
• Commercial awareness, Strong knowledge and relationship with local customers at plant level
• Willingness to travel
• Strong, self-directed, disciplined, collaborative team player with interpersonal skills
• Strong oral and written communication skills
• Strong knowledge of / experience with MS Office (Excel, Word, and PowerPoint)
• Strong analytical skills with the ability to do Root Cause Analysis (RCA) to understand and resolve problems
• Ability to interpret site reports, test results, assessments, diagnoses
• Technical drawings and wiring schematics interpretation
• Strong knowledge of mechanical and/or electrical components of Hydropower
• Comfortable providing technical presentations to peers, customers and leadership regarding the details of technical issues and project status
• Norwegian/Swedish and English fluency are mandatory