HR Specialist - Benefits and Retirals

Job Description Summary

In this role, you will be responsible for executing on one or more Payroll & Benefits process(s). Develop an in-depth understanding of Payroll & Benefits systems, processes, and legislative rules. This role requires emphasis on data integrity and analysis to support key HR decisions while providing coverage and support as needed. Identify and resolve operational issues and support process improvement. Promote "Best in Class" service while developing effective relationships and working cross functionally with internal teams and suppliers.

Job Description

In this role, you will be responsible for working closely with Insurance Companies, Insurance Brokers, Third Party administrator, Payroll service provider and Internal Team members and providing payroll and benefits administration support to the GEV businesses while focusing on enterprise standards, compliance and standardization.

• Individuals who are responsible for the quality delivery of multiple payroll & benefit processes and service to the businesses.
• Manages benefit/ queries from employees, managers and HRM's in a timely, and professional manner.
• Correctly administers benefit/payroll processes like inclusion of New Hire / Life event / Renewal process
• Responsible for managing the day-to-day benefits associated with Retirals Process like Superannuation/National Pension scheme /Insurance Administration which includes Group Insurance/Group Medical Insurance and Group Personal Accident Insurance.
• They should have a good knowledge on the latest updates with respect to Payroll/Pension and Benefits management and hands on exposure on day to day working on the operational part of Retirement process work related to Settlement of National Pension Scheme benefits/Enrollment into National Pension Scheme and National pension scheme Portability.
• Said person should have a hands-on experience on Pension and Benefit process with experience in handling Voluminous payroll records and able to cater to Multi Location/Multi division.

• Acts as an interface between NSDL & ICICI in ensuring the benefits towards National Pension scheme gets paid to the employees who are retiring from the organization.
• Acts as an Interface between Life Insurance Corporation of India and Employees in ensuring the benefits on Superannuation gets settled to all employees who leave the organization.
• Acts as an interface between ICICI/NSDL, LIC of India and Superannuation Trust in transferring the Superannuation Funds to National Pension scheme PRAN account o the employees who opts for NPS Portability
• Regularly updating the employees and internal stake holders about any change in policies or procedures with respect to any Pension and benefits
• Should be able to Demonstrate in implementing the Lean Projects in Benefits and Pension process which results in savings in productivity and reduction of lead time and removal of waste in day-to-day operations.
• Acts as an Interface between Insurance companies, Broker/TPA and employees in renewal of Policies, issuance of Card, settlement of Insurance benefits.
• Coordination with respective Team for raising Purchase order and requesting for payment for any Insurance Premium Payment
• Submission of New joiners/Leaver data on a monthly basis to Insurance company
• Monthly Reconciliation on Employee Data which needs to be considered for Medical insurance
• Allocation of Premium to Different entities
• Coordination with respective Team for raising Purchase order and requesting for payment for any Insurance Premium Payment
• Superannuation Claim Processing
• Gratuity Processing for employees leaving the organization

• Collect and validate monthly payroll inputs from various sources.
• Relocation reimbursements.
• Gym reimbursements.
• Higher education reimbursements.
• Maintain proper documentation and audit trails for all input submissions.
• Ensure compliance with company policies before processing.

• Respond to payroll related employee queries within defined 48-hour TAT.
• Provide high quality resolution to ensure employee satisfaction and service excellence.

• Manage end to end exit payroll processing.
• Authorize and update separation details in separation screen.
• Coordinate with HRMs, Finance, and payroll vendors for timely F&F computation and payout.
• Ensure all clearances and statutory requirements are met before closure.
• Address employees exit related questions promptly and ensure resolution within defined timelines.

• Manages payroll queries from employees, managers and HRM's in a timely, and professional manner. Correctly administers benefit/payroll processes. Manages service delivery metrics in relation to outsourced benefits/payroll. Includes those who lead Payroll & Benefits Service Delivery teams, and/or the operations for such teams. Mostly used in Shared Service teams but can be found in Business teams.
• Oversee the accurate and timely processing of payroll for South Asia.
• Ensure compliance with payroll laws, regulations, and company policies.
• Individuals who are responsible for the quality delivery of payroll processes and service to the businesses.
• Oversee the accurate and timely processing of payroll for South Asia.
• Ensure compliance with payroll laws, regulations, and company policies.
• Process and manage the disbursement of salaries.
• Timely deposits of income tax withholdings, PT and contributions to PF.
• Generate internal reports for reconciliation and to inform management about the status and financial impact of statutory payments.

• Bachelor's degree in human resource, finance, business administration or related field.
• Proven experience in payroll management, full and final settlement process, employee separation procedures, preferably in a large organization or shared service environment.
• Familiarity with payroll systems, HRIS platforms, calculation and reporting.
• Excellent analytical, problem solving, and decision-making skills, with a keen attention to detail and accuracy in calculations and documentation.
• Commitment to integrity, confidentiality, and professionalism in handling sensitive employee information and financial transactions.

• Collaborative approach
• Continuous improvement mindset.
• Customer service orientation.
• Organization skills.
• Attention to detail.