Generator Mechanical Technical Field Advisor (m/f)

Job Description Summary

All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.

Job Description

Role Summary/Purpose

The Generator Mechanical TFA II, having completed level II competencies, travels to customer sites and support our customers with their installation, maintenance, and warranty work with industrial power generation rotating equipment, primarily Generators and some Steam Turbines. In order to provide direction to others, this position requires technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams, dial and laser alignment and thermal growth equipment. The Generator Mechanical TFA implements and executing the work under safety and environmental policies, behaving as an example for others and provide full and active commitment in the deployment of the EHS Policies and any additional project-specific written statement or procedure

• Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair and calibration after installation
• Respond to requests for emergency repairs and services to troublesome equipment
• Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites
• Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis
• Coach, mentor and train other Field Engineers and team members as required, to impart and perpetuate field engineering and/or product knowledge.
• Signs off on all changes implemented.
• Drive customer satisfaction through commitment to quality.
• Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
• Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
• Prepare timely and accurate technical reports for customer records and a reference for future outages
• Ensure all parts needed for the job are shipped to the site
• Perform walk-downs during installation to ensure that the customer's contractors are working properly.
• Perform aftermarket upgrades that need to be performed at the site level.
• Perform other duties as assigned
• Ability and willingness to work holidays, weekends and overtime as required by field assignments
• May be assigned other duties to help proactively drive our FieldCore vision and align with our organization's core values.

• Technical/University degree or qualifying experience OR a High School Diploma / GED with a minimum of 4 years of experience in a Field Services role
• Minimum of 5 years of experience in a field services or power generation equipment maintenance position
• Technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams dial and laser alignment and thermal growth equipment.
• Extensive travel to and from projects and various field assignments will be required.

• Experienced level. Has the knowledge and skill to oversee outage management within a competency and may possesses expertise in a secondary competency. Demonstrates mentor and team lead skills.
• Experience and training on Alstom, Siemens or other OEM equipment is preferred
• Extensive Field Engineering Services experience is required
• Pipe fitting and tubing experience.
• Previous experience working on GE LM equipment.
• Fluent in English language.
• Arabic knowledge is a plus.
• Strong organizational skills
• Prior project management experience
• Strong project management skills
• Strong oral and written communication skills
• Strong interpersonal and leadership skills
• Strong business acumen and ability to sell GE products to the customer