Customs Operations Specialist

Job Description Summary

Processes and procedures related to the movement and shipment of GE goods across borders.Management. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.

Job Description

Roles and Responsibilities

• Manage daily operational execution, duty / TAX avoidance program Major Exporter Scheme(MES), and compliance programs in Singapore.
• Keep contact with the Customs Authorities, site contacts, customs brokers, and customs focal points of other GE Businesses in the region as necessary
• Manage the resolution for Pre-Entry escalations.
• Coordinate with customs brokers to ensure accurate and timely declarations.
• Lead cycle time & Pre-Entry escalation reduction projects.
• Manage the collection of primary KPIs (Volume, Cycle time, FPY) and reporting towards leadership.
• Collaborate with business contacts to gather technical information required by Customs Authorities.
• Create and maintain work instructions for Customs Brokers and Business Process Outsourcing (BPO) suppliers.
• Supervise submission of post entry corrections as applicable.
• Provide Import and Export operations support.
• Support internal and external audits, and lead the implementation of audit corrective action plans.
• Monitor regulatory changes and assess impact on customs operations.
• Control and maintain customs compliance procedures and operational work instructions.

• Bachelor's degree in Supply Chain, Logistics, Customs or Business from an accredited university or college & minimum 3 years of experience in customs processes is essential
• Those with either an A-Levels or diploma with at least 8 years of experience in customs processes would be considered.
• Direct involvement in customs clearance processes and strong knowledge of Singapore Customs regulations is essential.
• Previous experience in MES is essential.

• Excellent n communication skills.
• Singapore Customs Broker License or equivalent certification preferred.
• Demonstrated ability to implement process improvements based on Lean principles.
• Experience in working with global teams and cross-functional teams.