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Associate Director, Digital QA

AT Genmab
Genmab

Associate Director, Digital QA

Copenhagen, Denmark

At Genmab, we are dedicated to building extra[not]ordinary® futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines® that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees.

Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so.

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The Role:

We are seeking a proactive and experienced Associate Director - Digital QA to join our Digital QA team in Genmab's dynamic, regulated environment. This role ensures high standards of computerized systems validation, audit readiness, and quality oversight in collaboration with Digital, Data & AI, and system owners.

This is a strategic and hands-on position responsible for daily team operations, stakeholder engagement, compliance oversight, and process improvement, with a strong focus on regulatory adherence and digital innovation in GxP environments.

We are looking to close this position in Copenhagen, where you will be joining a highly experienced team 7 QA IT Professionals.

Responsibilities:

Digital QA Operations

  • Acting as the primary backup when the Digital QA Team Lead is unavailable:
    • Oversee daily operations of the Digital QA team to ensure timely and effective task execution.
    • Act as the main point of contact between the Digital QA team and the Head of QA.
    • Manage intake, prioritization, and assignment of tasks within the Digital QA portfolio.
    • Report on Digital QA performance and key activities for stakeholders.
    • Escalate quality issues and ensure proactive stakeholder communication and alignment.

Quality Management System (QMS)

  • Chair the Process Expert Group on Computerized Systems to support governance and compliance.
  • Review and approve relevant SOPs, Work Instructions (WIs), and QMS policies.

Computerized Systems Validation (CSV) & Software Assurance (CSA)

  • Maintain subject matter expertise in GxP regulations and best practices for CSV/CSA.
  • Ensure Genmab's validation strategies align with current regulatory expectations and industry standards.
  • Drive continuous improvement in validation processes and advocate for a risk-based approach.
  • Provide quality oversight for lifecycle activities of IT GxP systems, including implementation, operation, and decommissioning.
  • Review and approve validation documentation, including System Periodic Reviews.
  • Support project managers and validation leads in aligning with Genmab's CSV/CSA procedures.

Inspection & Audits Readiness

  • Plan, lead, and report internal IT audits; participate in external audits as Digital QA SME.
  • Ensure readiness for regulatory inspections related to IT systems and infrastructure.
  • Oversee audit follow-up, including CAPA development and implementation.
  • Support vendor onboarding, qualification, and audits of GxP-relevant vendors and CROs/CMOs.
  • Train and guide IT personnel on GxP compliance and Good Documentation Practices.

Requirements

  • Bachelor's or Master's degree in Life Sciences, Computer Science, or a related field.
  • 8+ years of experience in Quality Assurance within the pharmaceutical or biotech industry, preferably with a focus on IT or digital systems.
  • Strong understanding of GxP regulations (e.g., FDA, EMA), CSV, CSA, and data integrity principles.
  • Experience participating in inspections and audits in a regulated environment.
  • Proven stakeholder management and leadership skills.
  • Excellent communication, documentation, and problem-solving abilities.

About You

  • You are genuinely passionate about our purpose
  • You bring precision and excellence to all that you do
  • You believe in our rooted-in-science approach to problem-solving
  • You are a generous collaborator who can work in teams with a broad spectrum of backgrounds
  • You take pride in enabling the best work of others on the team
  • You can grapple with the unknown and be innovative
  • You have experience working in a fast-growing, dynamic company (or a strong desire to)
  • You work hard and are not afraid to have a little fun while you do so!

Locations

Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate.

About Genmab

Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO®) antibody medicines.

Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X.

Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).

Client-provided location(s): Copenhagen, Denmark
Job ID: Genmab-924463368
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program