Unified Collaboration Developer

Description

The Role:

This role is responsible for driving feature development and system functionality across General Motors' enterprise collaboration platforms. The ideal candidate will have hands-on experience building Slack apps, integrating with APIs, and automating workflows to enhance productivity throughout the organization. They will be expected to identify use cases, define functional and technical requirements, and enable robust implementation designs that align with business needs.

Success in this role requires demonstrated experience in software project delivery and leading technical efforts using a variety of tools, languages, frameworks, and technologies. The candidate should possess mastery of multiple programming languages and development tools, along with a strong understanding of secure, scalable system design and cloud-native architectures. Responsibilities include performance tuning, usability assessments, and proactive remediation of software issues related to code quality, security, and user experience. The developer will also integrate new software with existing systems and provide technical guidance and mentorship to fellow engineers and team members.

In addition to technical expertise, the Unified Collaboration Developer is expected to model GM's values and cultural behaviors, holding themselves and others accountable while fostering a winning team culture.

What You'll Do:

Slack App Development & Integration

• Design, develop, and maintain custom Slack applications using Block Kit and Slack APIs (Web, Events, RTM, Admin, SCIM).
• Implement Slack app authentication using OAuth 2.0 and support enterprise SSO integrations.
• Build and deploy Slack apps using manifests and the Bolt framework, leveraging socket mode and managing scopes/permissions.
• Extend Slack Workflow Builder with custom steps and integrate workflows with external systems.

• Build scalable, GUI-based web applications using modern front-end frameworks and backend services.
• Develop RESTful APIs and integrate with third-party services and enterprise platforms.
• Design distributed systems suitable for enterprise-scale environments.

• Architect and implement data storage solutions using SQL and NoSQL databases.
• Utilize ORM frameworks and caching services to optimize performance.
• Implement messaging and queueing systems for asynchronous processing.

• Ensure secure storage and transmission of sensitive data, including tokens and user credentials.
• Apply best practices for data encryption, authentication, and authorization (e.g., Azure Entra ID).
• Work with API gateways and web tier concepts to ensure secure and efficient communication.

• Deploy applications to cloud platforms (Azure, AWS, GCP) and Kubernetes environments.
• Use Terraform for infrastructure provisioning and manage CI/CD pipelines with GitHub Actions.
• Implement serverless architectures where appropriate and manage containerized deployments using Docker.

• Minimum 7 years of professional software development experience
• Minimum 5 years of experience in Slack enterprise environment
• Proven experience developing Slack apps and workflows in enterprise environments.
• Strong proficiency in JavaScript, TypeScript, Python, Java, NodeJS, or Deno.
• Experience with databases such as Postgres, MySQL, MongoDB; caching with Redis; and messaging with BullMQ or RabbitMQ.
• Familiarity with cloud platforms (Azure preferred), Terraform, and CI/CD tools.
• Deep understanding of web security, OAuth 2.0, and enterprise authentication systems.
• Experience with Azure Functions, Azure Blob Storage, and GitHub Actions.

• Knowledge of regulated industry compliance (e.g., automotive, healthcare).
• Experience with Slack Enterprise Grid and extending Slack Workflow Builder.