Supervisor - Propulsion Customer Care and Aftersales

Description

Hybrid : This role is categorized as hybrid. This means the successful candidate is expected to report to Warren - GM Global Technical Center three times per week, at minimum or other frequency dictated by the business.

As a leader, you will be responsible for conducting purchasing activities to support sourcing, contract and supplier management activities in line with departmental strategy and objectives. As a leader, you will provide technical guidance to the team for successful execution of programs. You will take lead on the development of new products, processes, standards, or operational plans.

Responsibilities:

• Develop and execute a comprehensive Business Plan
• Manage business plan/tactics to reach overall global targets on a day-to-day basis
• Lead a small team of buyers to execute commercial strategies Supervise, monitor and coach employees
• Interface with Engineering, Supply Chain, CCA and other internal stakeholders to clarify prerequisites and to drive cost reduction and threat mitigation
• Optimize supplier footprint
• Analyze and apply appropriate tools, i.e. cost models, benchmarking, global competitive sourcing, value chain analysis, supplier negotiations, engineering change cost containment, technical cost reduction, part/system reuse, etc.
• Manage supplier relationships and operational issues
• Influences others within the organization to accept new concepts, practices, and approaches.
• Identify problems, update or modify work methods that may be complex in the work area without the benefit of defined procedures.
• Promote GM's values and makes customer-focused decisions. Hold accountability for staffing, communicating, training and development, in addition to, directing and prioritization of work, evaluating performance, and removing roadblocks.
• Provides technical leadership to team and interacts and collaborates with multi-functional teams to meet targets.
• Lead team on new methods or initiatives without defined procedures.
• Identify & lead staffing initiatives for work team
• Conduct regularly scheduled group meetings, communicating GM policies & procedures, leadership and safety messages. You will craft specific to functional communication on vision & strategy, which may include preparing and giving presentations.
• Training & Developing: Ensures employees are in compliance with all mandatory GM training and any specific training related to functional responsibility. You will need to understands & support employee's career development goals as well as develop and execute initiatives to improve/increase work team capability.
• Delegation : Assigns and balances workload for direct reports. You will also set individual employee and group priorities.
• Evaluating Performance and Behaviors: Offer direct hires, candid & constructive feedback and facilitate performance interventions when necessary.
• Recognition: Formally & informally recognize employee's contributions. Timely and consistent feedback to direct employee's as appropriate will be required. As supervisor, you will also participate in compensation planning and administer compensation treatment.
• Removing Roadblocks & Resolving Issues/Complaints: Observes and steps up to remove roadblocks and resolve potential issues.

• 5+ years relevant post-graduate work experience in purchasing, supply chain, warehousing, program/product management, manufacturing, logistics or product development
• Experience managing multiple suppliers and vendors at once highly desirable
• Proficiency in using Microsoft Office Suite applications such as Excel, Word ,PowerPoint, Outlook, Teams, Sharepoint, OneDrive
• Effective communicator with both verbal and written skills
• Demonstrated leadership abilities and interpersonal skills
• Exceptional attention to detail and organizational skills
• Self-motivated individual capable of working independently
• Able to effectively communicate with all levels of management
• Must be willing to Travel 10% of the time Domestically + Internationally

• Bachelor's degree in Business, Supply Chain, Finance, related field, or equivalent work experience