Staff Product Manager - Billing, Payments, and Subscriptions

We're seeking a seasoned Staff Product Manager to lead the development of GM's Commercial Software platform, with a focus on enabling scalable e-commerce capabilities including billing, payments, subscriptions, and marketplace experiences. This role is critical in designing and growing a robust monetization ecosystem that supports complex pricing models, recurring billing, and seamless digital experiences for our fleet customers.

The ideal candidate will bring at least 7 years of product management experience, including demonstrated experience building and scaling e-commerce platforms. A solid understanding of the subscription lifecycle, billing systems, and payment processing is highly valued, as is the ability to work across highly cross-functional teams including engineering, design, and operations. While the emphasis is on commerce and monetization, this is strategic and cross-functional role -that requires ownership of diverse product initiatives - contributing to broader platform and customer experience goals.

What You'll Do

• End-to-End Product Management : Drive the full product lifecycle-from discovery and requirements to development, testing, launch, and continuous improvement-with a focus on measurable outcomes.

• E-Commerce and Monetization Infrastructure : Lead the development and evolution of e-commerce capabilities, including pricing engines, payment workflows, checkout experiences, and subscription management tools.

• Stakeholder Alignment : Work closely with design, engineering, business stakeholders, and senior leadership to ensure alignment on priorities, timelines, and goals.

• Execution Excellence : Write clear and concise product requirements, lead sprint planning, support execution through agile ceremonies, and actively remove blockers.

• Customer & Market Insight : Leverage data, customer feedback, and market research to identify opportunities, prioritize roadmaps, and validate decisions.

• Communication & Influence : Regularly communicate product vision, roadmaps, and performance updates to senior leadership and cross-functional partners.

• Team Collaboration : Foster a collaborative environment across multiple teams and disciplines, providing mentorship to junior PMs and helping drive a product-first culture.

Additional Description

Your Skills & Abilities (Required Qualifications)

• Bachelor's or Master's degree in Computer Science, Engineering, Business, or a related field

• 7+ years of experience in software product management, preferably within B2B SaaS or platform-based environments

• Hands-on experience building and launching e-commerce platforms (e.g., pricing engines, cart/checkout, payments)

• Deep understanding of billing, payment, and subscription management systems

• Demonstrated ability to work effectively with engineering, design, operations, and business teams

• Strong problem-solving, decision-making, and prioritization skills

• Experience writing user stories, defining success metrics (KPIs), and managing product backlogs

• Excellent communication and presentation skills, with a track record of engaging and influencing senior leadershipDemonstrated track record of end-to-end ownership and accountability in product delivery

What Will Give You a Competitive Edge (Preferred Qualifications)

• Experience with tools like Zuora, Shopify, Recurly, Stripe, or similar platforms

• Prior experience in high-scale enterprise SaaS or automotive software ecosystems

• Familiarity with fleet services or commercial transportation domains

• Ability to thrive in a fast-paced, ambiguous environment and pick up new domains quickly

Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of the California Bay Area.

• The salary range for this role is $168,000 to $258,800. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.

This job may be eligible for relocation benefits.

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