Senior Warranty Analyst
Today• Warren, MI
Description
Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to the GM Global Tech Center three times per week, at minimum or other frequency dictated by the business.
Relocation:
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
The Role
The Warranty Operations organization has responsibility for Global Warranty Operations and the GM Labor Information Database management. This position includes the application of warranties, interaction with multiple groups inside GM including the Labor Time Group, Finance, Safety, Audit, the Dealer Business Center and others. It is the center of warranty application for GM warranty claims.
What You'll Do (Responsibilities)
- Problem solve and investigate dealer and GM Internal warranty claim issues and suggest ways to better the system.
- Participate in the development and execution of requirements and test cases dealing with projects associated with Global Warranty Management
- Project Manage large scale initiatives that may cross many functions, departments and our entire dealer partner network.
- Bring a fresh approach and creative ideas for the future strategy of Warranty Cost reduction and ease of claim payment for Dealers.
- Lead for Overseas Distribution Warranty Administration
- Lead for Electronic Key Code Application Maintenance
- ILM Coordinator
- Maintain Master Data
Additional Description
Your Skills & Abilities (Required Qualifications)
- Team Player, with excellent organization and communication skills
- Bachelor's Degree or equivalent experience
- 3 years relevant work experience
- Project Management experience
- Engineering or Automotive based degree or equivalent
- Strong interpersonal skills involving ability to work effectively cross-functionally and cross-culturally
- Ability to function with limited direction, or in autonomous situations
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What Can Give You A Competitive Edge ( Preferred Qualifications)
- Continuous improvement/OpEx background
- PMP certified
- Strong knowledge of GM Labor Information Database and Global Warranty Management
- Working knowledge of GM warranty claim submission process
- Dealer and field experience
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)
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About GM
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Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
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Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Client-provided location(s): Warren, MI
Job ID: General_Motors-JR-202513739
Employment Type: FULL_TIME
Posted: 2025-08-20T00:11:36
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- HSA With Employer Contribution
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Stock Purchase Program
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Woman founded/led
- Employee Resource Groups (ERG)
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