Rental Operations Analyst - GM Envolve

GM Envolve has traditionally been a leader of fleet vehicle sales in the rental, commercial and government segments. Going forward, GM Envolve is transforming beyond vehicle sales, bringing holistic Business to Business (B2B) & Business to Government (B2G) solutions to small, medium, and large organizations; focusing on complete end-to-end B2B/B2G solutions to help our partners meet their business goals. To meet our business objectives, the GM Envolve team is looking for a Rental Operations Analyst who will be responsible for helping to support the Rental Sales team. The Rental Operations Analyst will promote a customer-first approach by aiding the sales team in various operational activities.

What You'll Do (Responsibilities):

• Collaborate with GM B2B business units to ensure customer success, solution adoption, and sales processing
• Support Rental Sales Team with customer initiatives including but not limited to:
  • Customer Service & Logistics
    • Logistics Expedites
    • Diversion Requests
    • Rental FAN approval processing
  • Damaged in Transit liaison
  • Vehicle Turndown Management
  • Order Management
    • Manually approve and send to scheduling orders to align with the fleet guide
    • Align with Rental Car Co's. as needed to edit requested TPW's to align with our production and fleet guide (work with Envolve Solution Center as needed)
    • Constraint Management, Full Thru Schedule, Build-Out/Start-up
    • Monitor RAC order to minimum equipment guidelines
    • Order TPW and Specification Tracking & Approvals
  • Ad hoc Reporting
  • Inventory purification tracking and oversight
  • Customer Sales Proposal creation and updating
• Participate in Central Office Operational meetings as rental team representative and provide feedback to rental leadership and team
• Provide continuous feedback to internal stakeholders based on customer inquiries and concerns
• Provide back-up support for Incentive Payment Process & Budget

Your Skills & Abilities (Required Qualifications):

• Bachelor's degree or equivalent job experience required
• 2+ years sales or operational experience
• Ability to build strong relationships and influence business partners
• Strong organization and planning skills
• Ability to balance conflicting priorities while maintaining effectiveness
• Outstanding oral and written communication skills that involves understanding the audience; getting the message across; presenting information effectively; and communicating openly
• Ability to thrive in a fast-paced, innovative, rapidly evolving industry and organization, comfortable with ambiguity
• Skilled in the use of Microsoft Word, Excel , PowerPoint, and CRM account management applications

Preferred Qualifications:

• Experience with order fulfillment, supply chain and/or business planning
• Process Management and Enhancement

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Client-provided location(s): Warren, MI

Job ID: General_Motors-JR-202517977

Employment Type: FULL_TIME

Posted: 2025-10-02T00:13:33