Payroll Operations Analyst

Description

Sponsorship: GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)

Hybrid: This position allows flexibility utilizing our hybrid-work appropriately model where team members can work at the GM Global Technical Center requiring the team member be onsite to support project needs. At GM, we believe work-life harmonization is essential to a team member's success and job satisfaction

The Role: The Payroll Operations Analyst is a key contributor to GM's ongoing efforts for continuous improvement in payroll operations. This role is responsible for overseeing all phases of U.S. payroll processing and year-end activities, ensuring accuracy and compliance. The analyst will collaborate with cross-functional teams to analyze and enhance payroll-related business processes, lead change management initiatives, and support regulatory and union-driven improvements. Success in this role requires strong analytical skills, independent judgment, and the ability to drive process excellence in a dynamic environment

What You'll Do:

• Process U.S. payroll under a processing services model with ADP, ensuring accuracy and compliance.
• Develop and execute robust test plans for payroll initiatives.
• Collaborate with stakeholders to gather and document business requirements, ensuring clear project objectives.
• Translate business requirements into user stories for IT development.
• Create and perform test plans to validate that solutions meet business needs and function correctly.
• Build and maintain strong working relationships with stakeholders, business process owners, and subject matter experts.
• Support change management activities related to regulatory, union, and continuous improvement initiatives.
• Research, benchmark, and identify best practices; participate in continuous education to recommend process improvements.
• Identify project issues proactively and recommend practical solutions.
• Map processes and analyze data to develop action plans for complex problems.
• Keep up-to-date on technical and ever changing aspects of payroll and to identify needed process changes in GM systems and business processes
• Proactively identify process improvement opportunities and lead change
• Extract, verify, analyze, and present data to support management decision-making.
• Ensure compliance with internal controls and tax regulations.
• Provide financial analysis and decision support as needed.
• Assist with special projects and global initiatives as required.

• Bachelor's Degree in Business Administration with a focus on HR, Finance or Labor Relations or equivalent experience
• 3+ years of related work experience within HR, Finance or Labor Relations
• Knowledge of payroll and/or Timekeeping systems and end to end payroll business processes
• Interpersonal skills, analytical mindset, and project management skills are critical to success
• Excellent oral and written communication skills
• Ability to work under pressure and balance many projects at one time
• Highly developed computer skills especially Microsoft Excel
• Ability to lead small project teams and work independently

• ADP Global view payroll processing knowledge
• Process mapping and data analytics to develop action plans for problems that are complex in nature
• Experience in the development of business process models, business requirements/user stories
• Broad knowledge of payroll/timekeeping practices, labor relations, HR
• Network and collaborate with colleagues, third parties, and other GM departments to achieve desired business results