Description
About GM Energy
Are you passionate about being a part of a start-up that will transform General Motors? Are you interested in entering the fastest growing industry, Energy & Power? GM's energy team was launched in 2021 and is rapidly growing. GM Energy products and solutions include energy infrastructure assets (such as energy storage and integrated charging systems) vehicle to grid capabilities and software platforms needed to operate and aggregate these assets on the grid. This team envisions a world with no grid outages, fully renewable energy, and decentralized energy resources. GM's resources, reach, and all-EV future can deliver that future. This disruption is backed by the bold GM vision of zero crashes, zero emissions and zero congestion.
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Job Overview
As a Home Energy Consultant, you will be a dual force in our sales team, adept at managing our CRM to optimize sales processes while also engaging directly with customers to promote and sell our clean energy solutions. Your role is critical in ensuring the high-quality management of our Salesforce system and driving the growth of our customer base through effective sales strategies.
Key Responsibilities:
CRM Management:
- Oversee the administration of Salesforce CRM, including user management, data integrity, custom automation, and routine tasks crucial for maintaining a streamlined sales process.
- Manually assign leads and manage a clean, well-organized database to ensure accuracy and accessibility for the sales team.
- Create customized views and reports within Salesforce to facilitate efficient tracking and management of sales activities.
- Act as the primary liaison for the sales team, collating feedback on system performance, tracking bugs, and coordinating with technical teams to implement necessary changes or enhancements.
- Ensure ongoing optimization of the CRM to support sales operations, incorporating team feedback to continually refine processes and system functionality.
Direct Sales Engagement:
- Identify potential customers and manage the full sales cycle from lead generation to deal closure.
- Educate and advise customers on the benefits and savings of GM Energy solutions, positioning yourself as a trusted consultant in clean energy.
- Build and maintain strong, lasting relationships with clients, ensuring high levels of satisfaction and loyalty.
Operational Excellence:
- Facilitate training sessions for the sales team to maximize their use of the CRM in alignment with sales strategies.
- Stay updated on new Salesforce features and industry trends to continuously improve our tools and processes.
- Participate in strategic planning sessions, contributing insights from both CRM data and customer interactions to shape business strategies.
Working Conditions:
- The role will require flexibility to adapt to peak sales periods, particularly in Q2, Q3, and Q4.
- This is a collaborative, team-oriented position within a matrix organization that requires cross-functional interaction and decision-making.
Additional Description
Qualifications:
- Proven experience as a Salesforce Administrator and a background in direct sales, preferably in the energy, solar power, or utilities sectors.
- Strong understanding of CRM best practices and sales processes, with the ability to leverage both to drive business success.
- Excellent interpersonal and communication skills, capable of effectively negotiating and building rapport with clients.
- High level of initiative and ability to work independently in a dynamic, fast-paced environment.
- Preferred: Salesforce certifications and a passion for sustainability and clean energy solutions.
Career Path:
- This unique position offers the opportunity to develop expertise in both technical CRM management and strategic sales roles, with potential pathways to senior sales management or CRM system strategy roles.
Important: This is a night-shift (8:00 PM - 5:00 AM Manila Time), Hybrid Set-Up
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Equal Employment Opportunity Statement (U.S.)
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.