Description
Work Arrangement
Hybrid : This role is categorized as hybrid. This means the successful candidate is expected to report to the Detroit Renaissance Center three times per week, at minimum.
The Role
The Dealer Contractual Group (DCG) is a specialized support team within GM's Sales Operations organization. DCG is responsible for managing dealer contractual change requests, supporting dealer operations, and ensuring compliance with the GM Dealer Sales and Service Agreement. The team collaborates closely with key stakeholders to ensure all changes align with corporate policies and applicable state statutes.
The Contractual Manager plays a critical role within the DCG, overseeing a portfolio of dealer contractual change requests, including updates to ownership, legal entity structures, and dealership information. This role requires precise attention to detail, timely execution, and a thorough understanding of policies and external regulatory requirements. As the subject matter expert on GM's contractual processes and procedures, the Contractual Manager serves as a key liaison between internal teams and external partners, ensuring that all changes are processed in full compliance with policy and law.
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What You'll Do
- Process contractual changes in accordance with state franchise statutes and the GM Dealer Sales and Service Agreement.
- Collaborate with dealers and key stakeholders to secure necessary documentation for change requests.
- Support dealers, dealer candidates, and GM field teams with proposals, network planning, system activities, and contractual requests.
- Serve as a liaison to dealers, field personnel, and key stakeholders on DCG policies, procedures, and best practices.
- Prepare contractual documents and dealer activation packets, while maintaining and update dealer records and systems to ensure accuracy.
- Conduct financial analyses of dealer candidates, including review of sales forecasts, profit projections, and composite group benchmarking; process notice requirements and review candidates and affiliated parties background checks.
- Participate in meetings with GM stakeholders regarding dealer proposals and ongoing dealer network activity and provide depositions or testimony as required.
- Perform periodic reviews of DCG SharePoint files to ensure compliance with Information Lifecycle Management (ILM) standards.
- Manage general administrative tasks related to dealer file maintenance, including document scanning, faxing, mailing, and copying.
Additional Description
Your Skills & Abilities (Required Qualifications)
- Associate's degree in Business, Marketing, or a related field (or equivalent experience in a similar role)
- 2-4+ years in a dynamic business setting with a strong emphasis on accuracy, regulatory adherence, and cross-functional collaboration
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams) and SharePoint
- Proven ability to build relationships and collaborate cross-functionally with stakeholders
- Analytical and problem-solving skills with experience applying data-driven decision-making
- Effective communication skills, both written and verbal, with a structured and professional approach
- Strong attention to detail and time management skills to handle competing priorities
What Will Give You a Competitive Edge (Preferred Qualifications)
- Bachelor's degree in Business, Marketing, or a related field
- Experience managing database information or working with contract-related systems
- Exposure to financial analysis, forecasting, or network planning
- Understanding of state franchise statutes or experience with dealer contract processing
- Ability to adapt to evolving processes and a growth mindset toward continuous improvement
- Prior experience working in a highly regulated industry or legal-adjacent role
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)
This job may be eligible for relocation benefits.
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About GM
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Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
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We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations (U.S. and Canada)
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