Description
This role is categorized as HYBRID . This means the successful candidate is expected to report to GM - Cadillac Tower three times per week, at minimum. This job may be eligible for relocation benefits.
Join Chevrolet as the Sales Operations Assistant Manager ! You're responsibilities include understanding the Chevrolet dealers, customers and business priorities, field support needs in alignment with headquarter structure and deliverables, understanding the competition (EV and ICE), management of daily activities, effective meeting organization, communication development, content development, event coordination and sales activities, process improvement, business operations management, extreme attention to detail, effective organization, team collaboration and the ability to work in a fast pace environment managing multiple tasks at a time.
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This position reports to the Director, U.S. Sales Operations.
Main Duties and Responsibilities include:
- Manage, coordinate and execute weekly staff meetings including creating agendas, topic selections, presentations, managing timeliness of the meeting, working with the executive assistant on calendar invites/management.
- Manage travel for field/headquarter approvals.
- Manage and support Chevrolet including ordering, dealer distributions (STMI process), internal as well as customer experience requests and inventory of all items.
- Leverage daily sales report, daily sales tracker and the Retail Planning team to assist in content development and awareness of the business needs, escalation for leadership meetings and providing necessary business updates. Examples include: Go to Market, Leader Preview, Field Communications and collaborate with Chevrolet business planner on Chevrolet Strategy Session, EV Stand Up, Regional Strategy Session, All People Meetings, Townhalls, and Dealer meetings.
- Organize and facilitate effective and consistent messaging for Dealer communications including 0-60s, Inside Track, Quarterly Dealer Communications and content development.
- Special project creative/content development, trainings and meetings. Including timelines, working on script outlines, providing input and edits to the lead writers and production teams for the Director, U.S. Sales Operations.
- Effective collaboration with cross functional and Divisions.
- Lead the development of the yearly, quarterly, monthly goals/priorities for the Sales team based on goals and performance objectives.
- Collaborate with Sr. Manager Chevrolet Retail Strategy, Field and Dealer Performance with Go To Market content development.
- Interface and support Chevrolet Regional Directors with day-to-day tasks, help needed, content development, business updates and special projects.
- Participate in alignment meetings with Chevrolet Business Planner and Executive Assistants (Sales, Service and Marketing).
- Support as backfill for Chevrolet Business Planners in their absence.
- Analyze data and/or team goals to improve or implement new ideas for success.
- Leading Sales Operations culture initiatives, provide direction on suggestions to continue to improve within our team as well as our Workplace of Choice.
Requirements:
- Bachelor's degree required
- 5+ years of working experience in sales field, operations role, customer experience, or marketing
Skills and Abilities:
- Ability to work well in a complex team environment
- Ability to work effectively with others
- Ability to effectively manage multiple assignments and prioritize to meet deadlines
- Ability to lead without detailed instruction
- Ability to synthesize data into critical information
- Ability to make/recognize effective trade-off decisions that balance multiple considerations
- Excellent oral and written communications skills
- Highly developed presentation skills both in the development and delivery of presentation
- Excellent time management
- Very well organized
- High level of expertise within Microsoft Office Suite, One Drive, Excel and PowerPoint
- Ability to travel, 10-15% Domestically
Additional Description
Preferred qualifications:
- Working with the field
- Sales, Operations and marketing experience preferred
- Interaction with dealers
- Knowledge of the Sales and Marketing organization
- Business Management
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
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